Shuttle Driver

Commonwealth Hotels; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team as a Hotel Shuttle Van Driver at a vibrant hotel located in Houston, Texas. This role offers a unique opportunity to engage with guests while providing essential transportation services to local attractions and the airport. Enjoy comprehensive benefits, including medical and financial perks, while being part of a company that values professional growth and exceptional guest experiences. If you are passionate about hospitality and enjoy working in a fast-paced environment, this position is perfect for you. Make a difference in the lives of guests while enhancing your career in the hospitality industry.

Benefits

Medical, Dental, and Vision Insurance

401(k) with company match

Same Day Pay

Flexible Spending Accounts

Vacation and Personal Days

Holiday Pay

Employee Assistance Program

Exclusive Discounts on Hotel Stays

Qualifications

• Must possess a valid driver's license appropriate for the vehicle type.
• Demonstrated experience with a strong focus on guest satisfaction.

Responsibilities

• Provide safe and timely shuttle service to guests.
• Inspect the vehicle before and after each trip to ensure safety.

Skills

Customer Service Skills

Time Management

Communication Skills

Education

High School Diploma or GED

Job description

Join Our Team at Courtyard by Marriott Houston Rice University! The Courtyard by Marriott Houston Rice University is seeking a Hotel Shuttle Van Driver.

About Us:
Working at Courtyard by Marriott Houston Rice University offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and career development opportunities. At the Courtyard Houston Rice University, our team is the heart of what makes our property special. Located between the Houston Medical Center and Downtown Houston, we offer a vibrant work environment where you can grow and thrive. We are proud to have won the 2021 TripAdvisor Travelers' Choice Award, a reflection of the dedication and excellence of our staff. Whether you are assisting guests visiting world-class hospitals like M.D. Anderson or welcoming those eager to explore Houston’s top attractions like NRG Park and the Museum District, your role here places you at the center of the action. With easy access to upscale restaurants, nightlife, and more, working here is not just about location, it is about being part of a dynamic team in one of Houston’s most exciting areas. If you are ready to contribute to our success and grow your career, we would love to have you on board. Why This Role?
Working as a Hotel Shuttle Van Driver at the Courtyard by Marriott Rice University offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence, and providing opportunities for growth. What’s In It for You?
Comprehensive Benefits:Medical, Dental and Vision
Financial Perks:401(k) with company match, SAME DAY PAY, and flexible spending accounts
Time Off: Vacation, Personal Days, and Holiday pay
Exclusive Discounts:Hotel, food, and beverage savings for personal travel
Professional Growth:Online training courses and Commonwealth University
Additional Support:Employee Assistance Program, jury duty leave, bereavement leave, and more Responsibilities for Hotel Shuttle Van Driver include:
Transportation Services

• Provide a safe and timely shuttle service to guests, transporting them to airports, attractions, business centers, or other designated locations.
• Assist with loading and unloading luggage as needed.

Guest Interaction

• Greeting guests warmly, provide information about the local area, and answer questions about hotel services and amenities.
• Address and resolve any guest concerns or special requests during transit.

Vehicle Maintenance

• Inspect the vehicle before and after each trip to ensure it is clean, well-maintained, and in good working condition.
• Report any mechanical issues or damage promptly and schedule regular maintenance or repairs.

Safety Compliance

• Follow all traffic laws and safety regulations to ensure passenger safety.
• Maintain a valid driver’s license and any required certifications (e.g., commercial driving license, if applicable).

Record-Keeping

• Log trip details, including mileage, destinations, and passenger counts.
• Keep records of maintenance schedules and fuel expenses if required.

Coordination with Hotel Staff

• Communicate with the front desk to coordinate shuttle schedules and guest pickups.
• Adapt to changes in guest schedules or special transportation requests.

Cleanliness and Presentation

• Ensure the shuttle vehicle is clean, organized, and stocked with any amenities (e.g., bottled water, brochures).
• Maintain a professional appearance and provide a friendly, welcoming experience for guests.

Emergency Preparedness

• Be prepared to handle emergencies or unexpected situations, such as accidents, vehicle breakdowns, or medical incidents, in a calm and professional manner.

Promoting the Hotel

• Act as a brand ambassador by promoting the hotel’s services and offerings during interactions with guests.
• Provide local insights and recommendations to enhance the guest experience.

Punctuality and Reliability

• Ensure timely pick-ups and drop-offs according to the schedule, avoiding unnecessary delays.

What We Are Looking for in a Hotel Shuttle Van Driver includes:

• Valid Driver’s License: Must possess a valid driver’s license appropriate for the type of vehicle (e.g., Class C or CDL if driving larger vans or buses).’
• Clean Driving Record: No recent traffic violations, accidents, or driving-related criminal offenses.
• Educational Requirements: High school diploma or equivalent GED certification.
• Customer Service Skills: Demonstrated experience with a strong focus on guest satisfaction.
• Time Management and Organization: Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Communication and Interpersonal Skills: Excellent skills for engaging with guests and collaborating with team members seamlessly.

Applicants should have flexibility to work weekends & holidays Why Commonwealth Hotels?
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Explore Our Hotel:
https://www.marriott.com/en-us/hotels/houbs-courtyard-houston-rice-university/overview/

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.

Join us in shaping the future of hospitality in Houston, Texas! Apply today!