Shuttle Driver

LAZ Parking; Boston (MA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

$300 bonus for 80 hours worked

Cash tips daily

Flexible schedule

Growth opportunities

Paid training

Job summary

LAZ Parking in Boston is seeking a Shuttle Driver responsible for safely transporting passengers to and from the airport. The ideal candidate will possess a valid DOT certification, a clean driving record, and at least 2 years of driving experience.

Key attributes include excellent communication skills and flexibility in working hours. We offer perks such as daily cash tips and a $300 bonus for every 80 hours worked. Join us in redefining parking management!

Qualifications

• Valid DOT certification and at least 2 years of licensed driving experience.
• Ability to submit and pass a drug screen and criminal background check.
• Reliable transportation to and from work.

Responsibilities

• Responsible for safe transport of passengers to and from the airport.
• Greet customers and assist with baggage.
• Perform pre- and post-inspection of the shuttle.
• Comply with safety codes and regulations.

Skills

Ability to communicate professionally

Outgoing and enthusiastic personality

Ability to work flexible shifts

Excellent team building skills

Job description

What's in it for you?

We are redefining parking management and having fun doing it! To support our company's culture of investing in our people, we offer employees the following perks:

• $300 bonus for 80 hours worked
• Cash tips daily
• Flexible schedule – we are looking for AM, PM and overnight shifts
• Growth opportunities
• Pay Activ – on-demand access to earned wages, get up to 50% of your earned wages immediately
• Paid training

Programs

• Health Coaching & Resources – one‑on‑one coaching available to all employees, whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP) – you and eligible members of your household have 24/7 access to confidential counseling.
• Smoking Cessation Program

Additional Benefits

• 401(k) with employer match
• Medical, dental, vision – 3 plan options

Spirit of the Position

The Shuttle Driver position is responsible for the effective, efficient and safe transportation, loading and unloading of passengers & employees to and from the airport terminal and employee parking, and to ensure that all activities support the safety and welfare of all passengers.

Responsibilities

• Reliable and punctual attendance is paramount.
• Works well with others and is a strong team player.
• Greet customers, respond in a timely manner, display a caring attitude, and develop rapport with all passengers.
• When greeting each passenger, offer to lift and carry baggage onto the shuttle or luggage trailer for storage.
• Anticipate guest needs wherever possible and exhibit a sincere desire to meet or exceed them.
• Assist passengers with general information about the local area.
• Work with or without supervision and follow direction of supervisors when requests are made.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can‑do attitude, and willingness to help.
• Provide daily transportation for passengers to and from destinations.
• Perform pre‑ and post‑inspection activities to ensure proper operating conditions, adherence to Company & DOT standards, and compliance with safety and maintenance standards.
• Assist passengers when boarding and exiting the vehicle, including operation of specialized equipment for passengers with special needs such as wheelchair lifts and tie‑downs.
• Provide customers with a space reminder and educate passengers where to catch the shuttle upon return to the airport, inform guests of parking services and fees, and announce pick‑up/drop‑off points using the loudspeaker.
• Prepare and submit accident/incident reports in a timely manner.
• Perform daily routine cleaning and shuttle maintenance activities; maintain a neat and orderly appearance including assigned uniforms.
• Exercise care in handling funds and reporting lost articles.
• Conduct refueling activities and maintain fuel usage logs.
• Comply with Federal DOT requirements, state driving regulations, city and airport safety rules and procedures.
• Establish and maintain effective communication and working relationships with passengers, co‑workers, supervisors, and managers.
• Use two‑way radio to interact and communicate professionally with dispatch office and/or supervisor.
• Report accidents, problems, and other required shuttle information to management in a timely manner.
• Keep the shuttle bus secure and follow all safety procedures.
• Maintain alertness and be observant of any activity, both authorized and unauthorized, and take appropriate actions.
• Adhere to all safety codes and OSHA standards.
• Respond to all guest/visitor inquiries and resolve service/customer discrepancies respectfully.
• Perform other related or additional duties and tasks as assigned.

Requirements

• Valid DOT certification and at least 2 years of licensed driving experience.
• Unexpired medical certificate or ability to pass a physical examination.
• Ability to submit and pass a drug screen and criminal background check.
• At least 20 years of age.
• Meet the following MVR guidelines.
• Clean driving record (no moving violations in 3 years and no DUI convictions, suspended license, etc.).
• No active reckless driving violations within 3 years.
• No active “leave the scene,” vehicular homicide/assault violations.
• No more than one “minor” violation in a 3‑year period.
• Professional appearance (no body piercings or visible tattoos on forearms or legs).
• Reliable transportation to and from work.

Skills

• Ability to communicate professionally by conveying information effectively.
• Outgoing and enthusiastic personality.
• Ability to speak, read, and comprehend the English language.
• Ability to work flexible shifts and hours, including overtime, peak volume periods, and vacated shifts.
• Open to feedback, differing opinions, and other points of view.
• Demonstrates a sense of urgency and timeliness.
• Ability to seek improvement.
• Excellent team building and interpersonal skills.

Physical Demands

• Work in the elements – heat, wind, snow, rain, etc.
• Lift, push, and pull at least 50 pounds.
• Stand, walk, and sit for extended periods up to 8 hours a day.
• Drive continuously for a minimum of 2–3 hours.
• Bend, stoop, squat, and lift frequently throughout a shift.
• Apply pressure to an object with the fingers and palm.
• Perform repetitive motions using hands, wrists, and arms.
• Perform repetitive motions using ankles, knees, and hips.
• Express or exchange information by means of the spoken word.
• Receive detailed information through oral communication and make discriminations in sound.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties or functions.

FLSA Status

Non‑Exempt

Equal Employment Opportunity

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity to all persons regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated or other protected veterans, or any other characteristic protected by federal, state, or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This employer participates in E‑Verify.