Shuttle Bus Operator

ABM Industries; North Charleston (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

ABM Industries is seeking a Shuttle Bus Operator in South Charleston/Charleston, SC to provide safe and professional transportation for employees, visitors, and authorized passengers. The role emphasizes punctuality, strong customer service, vehicle care, and strict adherence to company, state, and DOT requirements.

Ideal candidates will have a valid driver's license, no suspensions, and at least two years of shuttle experience, with a proven record of reliability and professionalism in

Qualifications

• Possess a current and valid driver's license.
• No active driver's license suspension; maintain an acceptable driving record.
• Pass MVR review and meet eligibility requirements.
• Be eligible for DOT medical examination and obtain DOT Medical Card.
• High school diploma or GED.
• Minimum of two years experience operating shuttle bus or similar vehicle.
• Strong customer service in a professional transportation environment.

Responsibilities

• Safely operate shuttle vehicles along established routes and schedules.
• Provide courteous, professional, and responsive service to passengers.
• Complete required pre-trip, post-trip, and shift-change inspections.
• Report any vehicle defects or safety concerns immediately.
• Follow traffic laws, DOT requirements, site rules, and safety procedures.
• Maintain awareness of route conditions and passenger needs.
• Communicate route coverage and delays to Supervisors.
• Ensure safe boarding, riding, and exiting of passengers.
• Keep vehicle clean and professional in appearance.
• Accurately complete operational and attendance documentation.
• Report to work on time in proper uniform.
• Perform other transportation-related duties as assigned.

Skills

Customer service

Professionalism

Safety-focused

Communication

Punctuality

Attendance

Teamwork

Education

High school diploma or GED

Two years shuttle driving experience or similar

Job description

The Shuttle Bus Operator is responsible for providing safe, reliable, and professional transportation services for employees, visitors, and other authorized passengers. This position requires a strong commitment to passenger safety, customer service, punctuality, vehicle care, and compliance with company, state, and Department of Transportation requirements.

As a customer-facing position, Shuttle Bus Operators are expected to consistently demonstrate exceptional customer service, professionalism, and courtesy while serving employees, guests, and visitors. Operators represent both ABM and the client at all times and are expected to maintain a professional appearance, communicate effectively, and provide a positive transportation experience during every interaction. Strong attendance, weekend availability, and a commitment to safety and regulatory compliance are essential requirements of this role.

The successful candidate must demonstrate sound judgment, a professional appearance, a sense of urgency, and the ability to represent ABM positively while operating in a fast-paced transportation environment.

ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88M, LS, 3531, 2T1X1

• Safely operated shuttle vehicles along established routes and schedules.
• Provide courteous, professional, and responsive service to passengers.
• Complete required pre-trip, post-trip, and shift-change vehicle inspections.
• Immediately report vehicle defects, warning lights, damage, safety concerns, accidents, and maintenance needs.
• Follow all applicable traffic laws, state regulations, Department of Transportation requirements, site rules, and company safety procedures.
• Maintain awareness of route conditions, passenger needs, traffic patterns, and operational changes.
• Communicate clearly with Shift Supervisors regarding route coverage, delays, breaks, restroom relief, vehicle concerns, and service interruptions.
• Follow established procedures for meal periods, rest breaks, and restroom relief without unnecessarily removing an operational shuttle from service.
• Ensure passengers enter, ride, and exit the vehicle safely.
• Maintain a clean, orderly, and professional vehicle environment.
• Accurately complete required operational, inspection, attendance, incident, and vehicle documentation.
• Report to work on time, in proper uniform, and ready to perform assigned duties.
• Perform other transportation-related duties as assigned.

Basic Qualifications

Applicants must meet the following minimum requirements:

• Possess a current and valid driver's license.
• Have no active driver's license suspension and maintain an acceptable driving record.
• Successfully pass a Motor Vehicle Record (MVR) review and meet all company, client, and insurance eligibility requirements.
• Be eligible for and successfully complete a Department of Transportation (DOT) medical examination and obtain a valid DOT Medical Examiner's Certificate as required by the position.
• High school diploma or GED.
• Minimum of two years of experience operating a shuttle bus, passenger vehicle, commercial vehicle, or similar transportation equipment.
• Demonstrated commitment to providing exceptional customer service in a professional transportation environment.
• Strong interpersonal and communication skills with the ability to interact professionally and respectfully with passengers, customers, supervisors, coworkers, and management.
• Ability to maintain a professional appearance, positive attitude, and represent ABM and its clients in a professional manner at all times.
• Ability to serve as a customer-facing representative of the company while delivering a safe, reliable, and welcoming transportation experience.
• Working knowledge of applicable state driving laws, safe driving practices, and Department of Transportation safety requirements.
• Ability to follow routes, schedules, written procedures, and supervisor instructions.
• Dependable attendance, punctuality, and reliability.
• Availability and willingness to work every Saturday and Sunday, as well as holidays, early mornings, evenings, overnight shifts, and overtime as operationally required.
• Ability to remain calm, professional, and safety-focused during traffic delays, passenger concerns, emergencies, or changing operational conditions.
• Ability to complete required vehicle inspections and operational documentation accurately.
• Ability to pass all required pre-employment and ongoing background screening requirements.

The following qualifications are preferred but not required:

• Current and valid DOT Medical Examiner's Certificate (DOT Medical Card).
• Previous experience operating DOT-regulated vehicles.
• Commercial Driver's License (CDL) or other license or certification related to passenger transportation or heavy vehicle operation.
• Passenger endorsement or other applicable transportation e