Shuttle Bus Driver

Trinity Health MI; Grand Rapids (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Trinity Health MI in Grand Rapids, MI is seeking a Shuttle Bus Operator to safely transport employees, patients and visitors between parking areas and the hospital campus. The role includes vehicle inspections, rider records, and courteous patient-centered service in a healthcare setting.

The position requires a valid Michigan driver's license, 1–2 years of driving experience, and the ability to pass background checks, health clearance, and drug screenings.

Qualifications

• High school diploma or equivalent required.
• Valid Michigan driver's license required.
• 1–2 years of driving experience required.
• Clean driving record and ability to meet hospital insurance requirements.
• Ability to pass background check, drug screening, and health clearance as required by hospital policy.
• Knowledge of basic vehicle safety and operation procedures.
• Ability to follow schedules and work independently.
• Ability to physically assist employees, patients and visitors into and out of a vehicle.
• Maintains satisfactory driving technique.

Responsibilities

• Safely drives a shuttle van to transport employees, patients and visitors between parking areas and the hospital campus.
• Performs inspections and ensures proper care of vehicles and equipment; notifies supervisor of anticipated repair needs.
• Records accurate number of riders and trips throughout shift.
• Uses a mobile phone to communicate with hospital employees and riders.
• Assists riders in entering and exiting shuttle vehicle.
• Provides courteous service and communicates hospital information and directions as requested.
• Provides support to the Guest Services department outside of shuttle transfers.

Skills

Driving

Customer service

Safety awareness

Schedule adherence

Physical assistance

Education

High School Diploma or equivalent

Job description

Shuttle Bus Operations

• Safely drives a shuttle van to transport employees, patients and visitors from designated parking areas to and from the hospital campus.
• Performs inspections and ensures proper care of vehicles and equipment. Notifies supervisor of anticipated repair needs as appropriate.
• Records accurate number of riders and trips throughout shift.
• Uses a mobile phone to appropriately communicate with hospital employees and riders.
• Assists riders in entering and exiting shuttle vehicle.
• Provides courteous service and communicates effectively by providing hospital information and directions as requested.

Provides support to the Guest Services department outside of shuttle transfers.

Employment Type

Full time

Required

Valid Michigan driver’s license

• 1-2 years driving experience
• Clean driving record with the ability to meet hospital insurance requirements
• Ability to pass background check, drug screening, and health clearance as required by hospital policy
• Knowledge of basic vehicle safety and operation procedures
• Ability to follow schedules and work independently
• Ability to physically assist employees, patients and visitors into and out of a vehicle.
• Maintains satisfactory driving technique.

Preferred

• Previous shuttle, bus, or commercial driving experience.
• Knowledge of local traffic patterns, arterial roads and navigating high traffic, urban environments.
• Experience providing customer service in a healthcare or public-facing environment.
• CPR/First Aid Certification (or ability to obtain)

Education

High School Diploma or equivalent required.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.