Shrink Reduction & Loss Prevention Specialist

Canteen One; Minneapolis (MN); On-site; USD 60,000 - 68,000; Full time

Benefits offered by this job

Free coffee and pantry

Light rail access nearby

Volunteer time off

Wellness programs

Event tickets

Job summary

Canteen One is seeking a Loss Prevention Program Coordinator to drive shrink reduction by coordinating loss prevention processes, tracking investigations, analyzing reporting, and partnering with operations, finance, and client teams. The role involves monitoring shrink activity, managing reporting, supporting theft investigations, and improving operational processes across the business.

You will work cross-functionally with internal teams and external partners to ensure consistent execution and

Qualifications

• High school diploma with 5 years of relevant business experience; or Associate's degree with 3–4 years of relevant experience; or Bachelor's degree (preferred) with 1–2 years of relevant experience.
• Experience with or supporting field operations, client teams, external partners, cross‑functional business processes AR/AP, shrink, theft investigation tracking, micro‑markets, or loss prevention is a plus.
• Strong analytical and problem‑solving skills; proactive, detail-oriented mindset with a commitment to continuous improvement; excellent organizational skills; strong written and verbal communication; experience with reporting, ERP, or business systems.

Responsibilities

• Coordinate daily shrink and loss prevention processes.
• Monitor shrink submissions, follow up, and escalate issues when appropriate.
• Review operational reports to identify trends, discrepancies, and opportunities for process improvement.
• Support theft and shrink investigations by coordinating, tracking, and partnering with loss prevention teams.
• Track billable shrink activity and collaborate to resolve invoice exceptions.
• Prepare reporting summaries and communicate findings / trends / updates.
• Help develop and refine standard operating procedures, reporting routines, and workflows.
• Build strong partnerships to support effective loss prevention programs.

Skills

Operational support

Process coordination

Billing

Reporting

Cross-functional collaboration

Analytical skills

Communication skills

Education

Bachelor's degree preferred

Associate's degree

High school diploma

Tools

Excel

ERP systems

Reporting tools

Job description

Canteen One is seeking a Loss Prevention Program Coordinator to drive shrink reduction by coordinating loss prevention processes, tracking investigations, analyzing reporting, and partnering with operations, finance, and client teams. The role involves monitoring shrink activity, managing reporting, supporting theft investigations, and improving operational processes across the business.

You will work cross-functionally with internal teams and external partners to ensure consistent execution and