Showroom Specialist: Countertops & Design Consultations

Lakeside Surfaces LLC; East Paris (MI); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

401k

Job summary

Lakeside Surfaces LLC in Michigan is seeking a friendly Showroom Assistant to greet customers, help with countertop material selections, and qualify sales opportunities. You will schedule appointments, enter accurate information into our CRM, and support the sales team with administrative tasks while maintaining a tidy showroom.

The role offers a competitive hourly wage and opportunities to grow in a dynamic team focused on quality and customer service.

Qualifications

• Friendly, professional communication style.
• Strong telephone/interpersonal skills.
• Comfortable asking questions to qualify needs and schedule appointments.
• Interest in countertops, home design, or building materials is a plus.

Responsibilities

• Greet showroom customers and provide a welcoming experience.
• Assist customers with viewing, comparing, and selecting countertop materials.
• Answer calls and respond to inquiries; provide helpful information.
• Qualify customer needs and schedule in-home consultations or showroom appointments.
• Enter and maintain customer, project, material, and appointment data in the CRM.
• Document interactions and communicate follow-up needs to sales/gallery teams.
• Manage appointment scheduling and customer communications via Outlook and CRM.

Skills

CRM

Outlook

Customer service

Sales support

Tools

CRM platform

Microsoft Outlook

Job description

Lakeside Surfaces LLC in Michigan is seeking a friendly Showroom Assistant to greet customers, help with countertop material selections, and qualify sales opportunities. You will schedule appointments, enter accurate information into our CRM, and support the sales team with administrative tasks while maintaining a tidy showroom.

The role offers a competitive hourly wage and opportunities to grow in a dynamic team focused on quality and customer service.