Showroom Sales Supervisor (Full-Time)

Tonal; San Diego (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Tonal discounts

Bi-weekly team lunches

Health care package

Commuter benefits

Job summary

Tonal is looking for a Showroom Sales Supervisor to mentor our Showroom Sales Specialists at our University Town Center Showroom. In this role, you will be a critical component in driving sales at the Showroom.

You’ll be leading the sales floor, and working closely with Sales Specialists to provide an exceptional client experience. If you’re passionate about fitness, have a high bar for client experience, and love to solve challenging problems, Tonal is the place for you.

Qualifications

• 2+ years of sales experience in retail, fitness, service or hospitality industries.
• Ability to deliver great client experiences that build loyalty and deliver measurable sales results.
• Strong verbal and written communication skills.
• Flexibility to work a standard retail schedule, including evenings, weekends, and holidays.
• Minimum of 18 years of age.
• Fitness industry or luxury product experience is a plus.

Responsibilities

• Develop a deep knowledge and understanding of Tonal’s product, technology, and brand image.
• Lead Tonal demonstrations, calibrations, and workouts with both scheduled and walk-in clients.
• Drive conversations to figure out each client's specific needs/fitness goals and educate them on how Tonal can support their unique fitness journey.
• Deliver on and exceed sales goals.
• Maximize sales through exceptional client relationships and impactful in-store service.
• Maintain client information, preferences and feedback using established Tonal sales systems (Salesforce).
• Conduct phone and/or email outreach to new clients to communicate updates and follow-ups.
• Maintains an organized and clean sales floor area with attention to detail.
• Provide direction and guidance to Sales Specialists to ensure efficient and effective floor operations, client service, and floor coverage.
• Train Sales Specialists on product knowledge and Showroom procedures such as the checkout process, client nurture cycle, and in-store experience.
• Perform opening and closing procedures.
• Create and maintain an environment of strong sales and exceptional client service through teamwork, providing informal coaching and support when needed, and leading by example.
• Unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Skills

Sales experience

Customer service

Communication skills

Tools

Salesforce

Google Suite

Apple products

Job description

Looking to build a strong career while helping people lead healthier, happier lives? You’ve come to the right place.

We’re a tight-knit group of builders, thinkers, coaches, creators, and fitness champions on a mission to help everyone find their inner strength.
And we’re just getting started. Will you join us?

Why work at Tonal?

Competitive Compensation

We look at the whole picture to give you a market competitive salary, top-tier benefits, and lifestyle perks.

Strong Bonds

At Tonal we encourage a fun and inclusive atmosphere. We make the time tocelebrate our wins and get together as a team as often as possible.

Working for Tonal includes a top-quality health care package, commuter benefits, support for new parents, mental health benefits, retirement savings account and more.

Work Out Anytime

Fitness is our thing. Use Tonal in the office or at home with our Tonal Loaner Program whenever it fits your schedule. Tonal group and partner workouts are always encouraged.

Life in Balance

Your well-being is important to us. Take time off when you need it with flexible time off days.

Your 1st Day

From day one you’ll get set up for success with the equipment you need and comprehensive onboarding.

Fuel Your Week

Enjoy bi-weekly catered team lunches at our San Francisco headquarters and New York Studio, plus kitchens full of healthy (and some not-so-healthy) drinks and snacks.

Tonal Discounts

When you’re part of Team Tonal you and your friends and family get discounts on Tonal.

*Not all perks are applicable to all positions and locations.
*All official Tonal career communication will come from an @tonal.com email address. If you are ever uncertain of whether a solicitation is from Tonal or an approved recruiting partner of ours, please reach out to [e-mail].

CULTURE

Tonal envisions a world where everyone can be their strongest. We welcome talented people with unique perspectives looking to do meaningful work—regardless of their race, gender, or orientation.

If that sounds like a fit, we’d love to talk to you.

Showroom Sales Supervisor (Full-Time)

Location

Employment Type

Full time

Location Type

On-site

Department

Revenue Retail

Compensation

• Hourly Wage $21 – $24 per hour

Who We Are

Tonal has built the world’s most intelligent fitness system that is changing the way people work out at home. Tonal is a fresh approach to fitness that leverages hardware, software, video content, and artificial intelligence. Everyone who’s used our product, from professional athletes to fitness enthusiasts, has fallen in love.

At Tonal, we are applying our collective knowledge and creativity to reimagine fitness. We know firsthand that too many hurdles stand between each of us and our fitness goals. Drawing on decades of research and a diverse team of experts, we have created the most advanced content-driven strength training system available that makes working out more efficient, effective, and engaging. We're passionate about building products that transform people's lives.

Overview

Tonal is looking for a Showroom Sales Supervisor to mentor our Showroom Sales Specialists at our University Town Center Showroom. In this role, you will be a critical component in driving sales at the Showroom. You’ll be leading the sales floor, and working closely with Sales Specialists to provide an exceptional client experience. If you’re passionate about fitness, have a high bar for client experience, and love to solve challenging problems, Tonal is the place for you.

What You’ll Do

Develop a deep knowledge and understanding of Tonal’s product, technology, and brand image

Lead Tonal demonstrations, calibrations, and workouts with both scheduled and walk-in clients

Drive conversations to figure out each client's specific needs/fitness goals and educate them on how Tonal can support their unique fitness journey

Deliver on and exceed sales goals

Maximize sales through exceptional client relationships and impactful in-store service

Maintain client information, preferences and feedback using established Tonal sales systems (Salesforce)

Conduct phone and/or email outreach to new clients to communicate updates and follow-ups

Maintains an organized and clean sales floor area with attention to detail

Provide direction and guidance to Sales Specialists to ensure efficient and effective floor operations, client service, and floor coverage

Train Sales Specialists on product knowledge and Showroom procedures such as the checkout process, client nurture cycle, and in-store experience

Perform opening and closing procedures

Create and maintain an environment of strong sales and exceptional client service through teamwork, providing informal coaching and support when needed, and leading by example

Unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Who You Are

2+ years of sales experience in retail, fitness, service or hospitality industries

Ability to deliver great client experiences that build loyalty and deliver measurable sales results

Strong verbal and written communication skills. You’re invigorated by interaction with clients, whether groups or individuals. You are approachable, a good listener, and an enthusiastic brand representative

Flexibility, ability to adapt quickly and react positively to business needs and changes in strategies; Strong problem-solving skills

You’re organized and accountable by following through on the next steps

Flexibility to work a standard retail schedule, including evenings, weekends, and holidays

Minimum of 18 years of age

Physical Requirements

Requires bending, stooping, reaching up, and lifting up to 50 pounds.

Ability to walk for extended periods of time.

Ability to stand for extended periods of time.

Ability to perform routine tasks for extended periods of time.

Ability to look at a computer screen for extended periods of time.

Use of hands and/or arms, while performing client demos.

Fitness industry experience

Luxury or high-end product experience

Proficiency with Apple Products, Google Suite, and Salesforce a plus

Supervisory experience is preferred

Tonal is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration, and equality of opportunity. Should you have any accommodation requests, please reach out to us via our confidential email, [e-mail]. All requests will be addressed and responded to in accordance with Tonal’s Accessibility Policy and local legislation.