Showroom Manager - Ross Park

Purple; Pittsburgh (Allegheny County); On-site; USD 64,000 - 86,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Match

Flexible PTO

Earn a Mattress

Purple Swag

Amazing Purple Products

Job summary

Purple is seeking a Showroom Manager to drive sales and KPIs, lead a team of 4-5 associates, and uphold visual and operational standards in a customer-centric environment.

You will recruit, hire, and coach talent, develop a positive work culture, and ensure strategic staffing, schedules, and performance in a fast-paced retail space.

Qualifications

• Minimum of high school diploma; bachelor’s degree strongly preferred.
• 5+ years of experience working in a retail environment, ideally in a store manager role.
• Be comfortable learning & adapting to new technology.
• Excellent interpersonal communication capabilities.
• Customer service-oriented attitude.
• Ability to stay organized and manage time effectively.

Responsibilities

• Drive sales and KPIs through effective sales strategies and leadership of the showroom.
• Hire, coach, and develop top talent, leading a team of approximately 4-5 associates.
• Uphold visual and operational standards and ensure safety/compliance.

Skills

Sales leadership

Team management

Hiring

Coaching

Communication

Customer service

Time management

Adaptability

Education

High school diploma

Bachelor's degree preferred

Job description

Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means empowering every employee to feel comfortable being themselves. We believe your career at Purple will be a one-of-a-kind “Career in Comfort” because our workforce is one-of-a-kind. We are committed to a culture of collaboration where every voice is heard and understood. As an innovation company at our core, we believe a diversity workforce brings better insights, solutions and products and serves as the backbone to bettering our company. Join with us as we add to our team of exceptional individuals who will help us take over the world — one mattress at a time.

Compensation

The compensation for this role is $75,000 annually. In addition, this role is eligible for monthly commissions on qualifying mattress sales, per the commission agreement terms and conditions.

Job Summary

As a Showroom Manager, you’ll be the driving force behind sales success, meeting KPIs, and ensuring store performance through effective sales strategies and team leadership. This role emphasizes talent development, coaching, hiring the best people, and fostering a positive, customer‑centric environment. A Showroom Manager also upholds visual and operational standards, aligning decisions with company values while maintaining a high‑performing and solution‑oriented team.

Job Description

_ How you’ll shape the future of comfort _

Drive Sales & KPIs

• Make strategic and operational decisions that align with Purple’s values
• Drive sales and results through sales strategies to meet Purple’s performance metrics
• Establish clear goals, consistently monitor progress, and track store performance
• Take ownership of personal and team sales and performance results
• Hold team accountable for personal sales performance and productivity
• Create optimized store schedules that align staffing with peak times to maximize sales
• Ability to work a flexible schedule including evenings, weekends, and holidays

Hire and Develop Talent

• Recruit, hire, and develop top talent
• Coach, model, and deliver selling behavior that aligns with Purple’s strategy
• Foster a positive work environment where employees enjoy coming to work
• Manage and lead a team of approximately 4-5 associates

Uphold Visual and Operational Standards

• Adheres to all Purple retail policies including safety and operational standards
• Utilize company resources to prepare and set up visual marketing displays and promotional materials
• Create a customer centric and solution-oriented environment
• Ability to learn and communicate product knowledge to match customer’s needs
• Exemplify and lead with company values (i.e. safety, community, communication, development, accountability and innovation)

_ What we’re looking for _

• Minimum of high school diploma; bachelor’s degree strongly preferred
• 5+ years of experience working in a retail environment, ideally in a store manager role
• Be comfortable learning & adapting to new technology
• Excellent interpersonal communication capabilities
• Customer service-oriented attitude
• Ability to stay organized and manage time effectively
• Strengths in leadership, management, team building, and problem solving
• Understanding of basic business management functions
• Enthusiasm and a positive attitude
• Proven competencies in effective communication and management
• Willingness to learn and tackle new challenges

PHYSICAL REQUIREMENTS

Physical Activities may occasionally include:

• ascending or descending ladders, stairs, ramps, and the like;
• moving self in different positions to accomplish tasks in various environments;
• communicating with others to exchange information.

Physical Activities may constantly include:

• remaining in a stationary position, often standing for prolonged periods;
• moving about to accomplish tasks or moving from one worksite to another, reaching or bending repeatedly
• adjusting or moving objects up to 50 pounds in all directions; Capability to lift up to 200 pounds via team lift or equipment
• repeating motions that may include the wrists, hands and/or fingers;
• operating power tools, depending on position;
• assessing the accuracy, neatness and thoroughness of the work assigned.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with a disability to perform the essential function.

BENEFITS and PERKS

• Medical, Dental, Vision
• 401(k) Match
• Flexible PTO
• Earn a Mattress
• Purple Swag
• Amazing Purple Products

WHY WORK AT PURPLE?

• Make your mark: We value innovative thinking. At Purple, you will be empowered to bring your ideas to life as we work together to improve people’s lives through comfort.
• Gain unique experience: Be a part of one of the fastest growing companies in Utah! The contributions you make will matter at Purple as the company continues to grow with you.
• Awesome culture: Join the tight‑knit team at Purple and you can enjoy working alongside industry experts, making close friends, and annual employee appreciation events.

Purple provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.