Showroom Manager

Exemplis; Los Angeles (CA); On-site; USD 65,000 - 98,000; Full time

Benefits offered by this job

Competitive Salary

Health Insurance

401(k) matching

Time Off

Job summary

Exemplis in California seeks a showroom assistant to manage the showroom, conduct product presentations, and perform inside sales activities to drive regional sales within the SoCal Sales Team.

You will greet walk-in customers, assist with literature, quotes and product needs, host showroom events, coordinate campaigns, and liaise with Credit, Customer Service, Warranty and Order Management to deliver a seamless experience.

Qualifications

• Bachelor’s degree or two+ years related experience in a similar space.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Able to work in a fast-paced sales environment and communicate well.
• Ability to present product to customers effectively.

Responsibilities

• Greet walk-in traffic in a positive manner with customer-first focus.
• Support materials, quoting and customer needs related to products.
• Host showroom events and coordinate showroom activities.
• Develop and promote an annual showroom event calendar.
• Participate in industry associations and engage with end users.
• Liaise with Credit, Customer Service, Warranty and Order Management.

Skills

Sales support

Communication

Product presentation

Team collaboration

Education

Bachelor’s Degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Salary Range : $65,040.00 - $97,561.00

Position Summary:

Responsible for managing the showroom, conducting product presentations and various inside sales functions to drive sales and as part of the SoCal Sales Team. Activities will include supporting the Regional Sales Manager and Sales Reps as well as interfacing with dealerships, the A&D community and end-users.

Responsibilities and Essential Functions:

• Greet walk in traffic in a positive manner. Our customers are our first priority and any other activities are secondary when a customer is in the showroom.
• Addressing any other needs of walk in traffic, including materials, quoting or any customer needs relative to product and/or company
• Host showroom events; planning /coordination lead of showroom events; event planning assistance possible on outside showroom events
• Develop and promote an annual calendar of events, i.e., seasonal customer relationship events, new product launches within showroom, roadshow events, etc.
• Participate in industry trade associations including IFMA (Facility Managers), CREW (Commercial real estate brokers) and others. Meetings held in our showroom.
• End user solicitation within target vertical markets leveraging current contracts, identifying and qualifying key personnel
• Handle small accounts, including literature distribution and product and company updates
• Ensuring that the showroom has products on display in good working order. Products to be determined by team including Territory Managers, reps and internal marketing team
• Track showroom visits by customer and share with team
• Actively participate in driving showroom traffic
• Ensuring that showroom has latest marketing materials including all literature, finish and materials as well as any appropriate marketing material
• Support the sales team and become familiar with their Core Competencies and clients.
• Facilitate and support the sales process by add-on selling, information gathering, and relationship building.
• Liaise with Credit, Customer Service, Warranty and Order Management teams effectively to create a seamless and service-centric experience for our Dealers and End-Users
• Continuously build upon product and protocol knowledge.
• Assist Territory Sales Manager with website inquiries
• Spearhead Digital Marketing- Showroom on Linked/Twitter, E-mail and Instagram

Qualifications, Skills and Education:

Required Qualifications

• Bachelor’s Degree (B.A./B.S.) or equivalent from four-year college or technical school; or two or more years related experience and/or training; or equivalent combination of education and experience.
• At least 2 years’ experience in the role or experience in a similar working space
• Proficient in Microsoft Word, Excel, and Power Point
• Able to work in a fast-paced, high-performance sales environment, both independently and as a team
• Excellent communication skills, both verbal and written
• Ability to present product

Preferred Qualifications

• Minimum 2 years sales support/showroom management experience within the commercial furniture industry
• Experience in a retail or sales management role for a minimum of 2 years
• At least 2 years of design experience preferred
• Commercial Furniture Industry experience is a plus.
• Strong time management and organizational skills

Perks and Benefits:

We hope that you’re excited by the possibilities that come along with working at Exemplis! With us, TEAM comes first. We bring integrity, passion, and excellence to work each day. Being part of our team means living our core values and thriving in an environment of constant innovation and positive change.

• Competitive Salary: Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges are developed with the support of national benchmarks and industry best practices that adjusts to your cost of labor, years of relevant experience, skill set, and education.
• Health Insurance: We offer a variety of health insurance options (medical, dental, vision, etc.) for all of our team members. Eligible the first month following your start date.
• 401(k) : We match 100% up to 3% and then 50% of the next 2% deferred.
• Time Off: Taking time off to recharge is a must whether it is for your personal health or vacation; paid time off starts accruing day 1!
• Observed Holidays : 10 company observed holidays: New Years, Martin Luther King, President’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Day.
• Employee Discounts: We offer our employees discounts across all of our product lines.
• Hit our Numbers Lunch: When we hit our monthly milestones, we all celebrate!
• Tuition Scholarships: Partnership with UMASS Global for 10%-20% off tuition for you and/or your family.

About Us:

It all started in a small warehouse in California with just three employees, a fax machine and a bell that rang out every time a chair came down the conveyor belt. 30 years later, Exemplis continues to lead, innovate and disrupt an array of industries through its growing family of brands — including SitOnIt Seating , Timbuk2, X-Chair, Maverick, Mavix, Edloe Finch, and Albany Park.
From sustainable manufacturing to outreach programs and more, we strive to make a positive impact on everyone we serve. We make sure our people (and their communities) are at the core of our organization. To make a difference, we must be a champion of diversity, inclusion, service and social justice — above all else.
Are you ready to be a part of something special? We have headquarters, offices and retail stores across the U.S. (plus a variety of flexible work opportunities).
Exemplis is an Equal Opportunity Employer and our company adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. Read our full statement on our careers page.