Showroom Concierge (Part-Time) in Washington DC

Proper Cloth; Washington; On-site; USD 39,000 - 44,000; Part time

Benefits offered by this job

Daily catered lunch

Job summary

Proper Cloth in DC is seeking a Part-Time Showroom Concierge to serve as the main contact between customers and our Showroom Client Advisors. You will greet customers, check them in, answer calls, process returns, and manage tailoring services while upholding the brand’s luxury standards.

The role requires weekend availability and a professional appearance, with an hourly wage of $30. Daily catered lunch is provided in the showroom environment.

Qualifications

• Experience in retail or showroom environments.
• Ability to handle returns and tailoring services.
• Weekend availability required.

Responsibilities

• Greet customers.
• Check in customers.
• Answer showroom calls.
• Process returns.
• Manage tailoring services.
• Maintain showroom standards/appearance.

Skills

Customer service

Communication

Interpersonal skills

Professional appearance

Growth mindset

Tools

Order system

Returns system

CRM tools

Job description

At Proper Cloth we strive to deliver an extraordinary shopping experience for our customers in our Showrooms. These showrooms are fast-paced and busy, but it is also critical to maintain a level of luxury and offer the ultimate experience for our clients. As our Part-Time Showroom Concierge for our Showroom in DC, you will serve as the primary point of contact between our customers and our dedicated team of Showroom Client Advisors. Your role is crucial in ensuring every customer feels warmly welcomed, embodying the values and culture of Proper Cloth at all times.

Responsibilities:

• Greet customers
• Check in customers
• Answer showroom calls
• Process returns
• Manage tailoring services
• Maintain showroom standards/appearance

• Proficiency in using propercloth.com and other relevant tools for order placement, returns processing, and customer management.
• Thorough knowledge of Proper Cloth products including fabrics, shirts, casual pants, and tailored clothing.
• Ability to build rapport with customers and uphold a professional appearance.
• Strong interpersonal skills, fostering a positive and collaborative team environment.
• Commitment to embodying and promoting the mission and values of Proper Cloth.
• Willingness to embrace feedback, adapt to new initiatives, and demonstrate a growth mindset.
• Weekend availability is a must.

Hourly wage: $30.00/hour

Daily Catered Lunch

Important Notice

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