Showroom Concierge (Part-Time) in Washington DC

Proper Cloth; Washington (District of Columbia); On-site; USD 36,000 - 47,000; Part time

Benefits offered by this job

Daily Catered Lunch

Job summary

Proper Cloth in Washington, DC is seeking a Part-Time Showroom Concierge to be the welcoming face in our DC Showroom. You will greet customers, check in guests, answer showroom calls, process returns, and help manage tailoring services, all while upholding Proper Cloth's standards.

Weekend availability is a must. The hourly wage is $30.00/hour, plus daily catered lunch, and you will work with a collaborative team dedicated to delivering an exceptional client experience.

Qualifications

• Experience in customer-facing retail environments.
• Willingness to work weekends.

Responsibilities

• Greet customers and check in guests.
• Answer showroom calls and assist visitors.
• Process returns and manage tailoring services.
• Maintain showroom standards and appearance.
• Build rapport with clients and colleagues.
• Embody Proper Cloth values and culture.

Skills

Customer service

Interpersonal skills

Professional appearance

Team player

Tools

Order management tools

Job description

At Proper Cloth we strive to deliver an extraordinary shopping experience for our customers in our Showrooms. These showrooms are fast-paced and busy, but it is also critical to maintain a level of luxury and offer the ultimate experience for our clients. As our Part-Time Showroom Concierge for our Showroom in DC, you will serve as the primary point of contact between our customers and our dedicated team of Showroom Client Advisors. Your role is crucial in ensuring every customer feels warmly welcomed, embodying the values and culture of Proper Cloth at all times.

Responsibilities:

• Greet customers
• Check in customers
• Answer showroom calls
• Process returns
• Manage tailoring services
• Maintain showroom standards/appearance

• Proficiency in using propercloth.com and other relevant tools for order placement, returns processing, and customer management.
• Thorough knowledge of Proper Cloth products including fabrics, shirts, casual pants, and tailored clothing.
• Ability to build rapport with customers and uphold a professional appearance.
• Strong interpersonal skills, fostering a positive and collaborative team environment.
• Commitment to embodying and promoting the mission and values of Proper Cloth.
• Willingness to embrace feedback, adapt to new initiatives, and demonstrate a growth mindset.
• Weekend availability is a must.

Hourly wage: $30.00/hour

Daily Catered Lunch

Important Notice

Recruitment scams are on the rise, and we want to ensure your safety. Please verify that any communication you receive from "Proper Cloth" is sent from an official @propercloth.com email address. If you receive a suspicious message or are unsure about its authenticity, please contact us directly through our website. Your security is our priority.