Showroom Concierge (Part-Time) in NYC

Proper Cloth; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

An innovative firm is seeking a Part-Time Showroom Concierge to enhance the customer experience in its busy New York showrooms. In this dynamic role, you will be the first point of contact for clients, ensuring they feel welcomed and valued. Your responsibilities will include greeting customers, managing returns, and maintaining showroom standards. This position requires strong interpersonal skills and a commitment to professionalism. If you are passionate about customer service and thrive in a fast-paced environment, this opportunity offers a chance to be part of a team redefining menswear through exceptional craftsmanship and care.

Benefits

Daily Catered Lunch

Qualifications

• Strong interpersonal skills and a professional appearance are essential.
• Proficiency in customer management tools and order processing.

Responsibilities

• Greet and check in customers while maintaining showroom standards.
• Process returns and manage tailoring services effectively.

Skills

Interpersonal Skills

Customer Management

Adaptability

Professional Appearance

Tools

propercloth.com

Job description

At Proper Cloth we strive to deliver an extraordinary shopping experience for our customers in both of our New York Showrooms. These showrooms are fast-paced and busy, but it is also critical to maintain a level of luxury and offer the ultimate experience for our clients. As our Part-Time Showroom Concierge for our Midtown Showroom, you will serve as the primary point of contact between our customers and our dedicated team of Showroom Client Advisors. Your role is crucial in ensuring every customer feels warmly welcomed, embodying the values and culture of Proper Cloth at all times.

Responsibilities:

• Greet customers
• Check in customers
• Answer showroom calls
• Process returns
• Manage tailoring services
• Maintain showroom standards/appearance

Qualifications:

• Proficiency in using propercloth.com and other relevant tools for order placement, returns processing, and customer management.
• Thorough knowledge of Proper Cloth products including fabrics, shirts, casual pants, and tailored clothing.
• Ability to build rapport with customers and uphold a professional appearance.
• Strong interpersonal skills, fostering a positive and collaborative team environment.
• Commitment to embodying and promoting the mission and values of Proper Cloth.
• Willingness to embrace feedback, adapt to new initiatives, and demonstrate a growth mindset.
• Weekend availability is a must.

Application Process:

If you are passionate about delivering exceptional customer experiences, embodying a high standard of professionalism, and thrive in a dynamic team environment, we invite you to apply for the Showroom Concierge position at Proper Cloth. Please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for our team.

Join us in redefining menswear through unparalleled craftsmanship and customer care. Apply today!

Hourly wage: $30.00/hour

Daily Catered Lunch