Showroom Bartender - On Call

Kinsley Power Systems; Reno (NV); On-site; USD 21,000 - 30,000; Full time

Job summary

A leading hospitality provider is seeking a dedicated beverage service professional in Reno, Nevada. The role requires providing high-quality service to guests, taking orders, and maintaining cleanliness. Candidates should have a minimum of 2 years of customer service experience and strong communication skills. Flexibility to work various shifts, including weekends and holidays, is essential. Join a team focused on customer satisfaction and a friendly environment.

Qualifications

• Minimum 2 years of customer service experience.
• Able to stand for long periods and work flexible hours.
• Must obtain required government licenses.
• Able to communicate clearly by phone.
• Flexible schedule including mornings, swing, late nights (until 2am) and some split shifts.
• Weekend and holiday work required.
• Minimum 2 years of customer service experience.
• Excellent verbal, written, and oral communication.
• Detail oriented and organized.
• Strong interpersonal skills and ability to work under pressure.

Responsibilities

• Provide professional beverage service to guests.
• Take orders and deliver beverages in a timely manner.
• Maintain cleanliness and set-up of the bar area.
• Maintain cleanliness and sanitation of guest areas and equipment.
• Set up bar daily and restock supplies.
• Assist guests with inquiries about hotel services and local attractions.
• Be flexible with schedules and support hotel needs.
• Other duties as assigned.

Skills

Customer service

Communication skills

Detail oriented

Organizational skills

Interpersonal skills

Cash handling

Licenses (Gaming)

Education

High school diploma

Tools

POS system

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Prepare and provide proper and professional beverage service to all customers and cocktail staff in a friendly, courteous and timely manner.

• All duties are to ensure the hotel’s beverage department employees and guests receive a quality product and good service.

• Take beverage orders from customers and make per departmental standards, and deliver to customer in a timely manner.

• Input and ring-up charges for guest’s orders using the POS system. Create a check for each transaction, make and return any change as needed.

• Maintain cleanliness and sanitation of guest areas and equipment at all times including: removing empty glasses/bottles, cleaning ashtrays, empting garbage, sweeping/mopping floors, scrubbing/sanitizing equipment, etc.

• Maintain proper and adequate set-up of bar on a daily basis including, before, after and during shift. Refill chemicals, hand soap containers, etc. Refill ice and beer bins, utilizing ice making machines.

• Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and offer assistance to provide guest satisfaction. Relay accurate information to guests regarding hours of operation, Hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.

• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules that reflect the business needs of the Hotel.

• Make constant contact with both internal and external customers to provide optimal guest service.

• Other duties may be assigned.

KNOWLEDGE/SKILLS/ABILITIES

• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

• Ability to obtain/renew all government required licenses (Gaming Registration, Alcohol Awareness Education Certification) or certification.

• Able to stand for long periods of time

• Able to talk on the phone for long periods of time

• Must be able to work a flexible schedule including morning, swing, late night shifts (until 2am) and occasional split shifts

• Must be able to work weekends and holidays

• Minimum2 years of customer serviceexperience

• Excellent verbal, written, and oral communication skills.

• Detail oriented.

• Self-starter with great organizational skills.

• People smarts and strong interpersonal skills.

• Proactive and works well under pressure in a fast paced environment.

• Must speak, read, write and understand English.

PHYSICAL DEMAND

• While performing the duties of this job, the employee is constantly standing, kneeling, walking, reaching, twisting, grasping, lifting, listening, using computer, telephone, and speaking.

• Frequently using wrist motion, dexterity, eye-hand coordination, and writing, typing on computer keyboard.

• Frequently carrying, pushing, and pulling up to 25 lbs.

WORKING CONDITIONS

Work performed indoors, in climate controlled environment. The noise level in the work environment is usually moderate. Employee may be exposed to odor and secondhand smoke. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK SCHEDULE/HOURS

Must be flexible if needed for occasional work outside of normal business hours.