Shortage Control Lead - Full-Time

Burlington Stores, Inc.; Las Vegas (NV); On-site; USD 17,047 - 24,280; Full time

Job summary

A leading retail chain in Las Vegas is seeking a Shortage Control Lead. This role focuses on mitigating theft and promoting a safe environment while engaging warmly with customers and associates. Candidates must have strong communication skills and a commitment to safety. The position offers a flexible schedule with a base pay of $15.00 per hour and opportunities for career growth.

Qualifications

• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Strong communication and partnering skills with store leadership.
• Commitment to safety and loss prevention.

Responsibilities

• Provide deterrent to dishonest behaviors and maintain a professional appearance.
• Engage with customers and associates in high-risk areas positively.
• Support store manager with internal controls and audits.
• Model safety-first behaviors and address unsafe practices.

Skills

Communication skills

Multi-tasking

Customer engagement

Attention to detail

Job description

Overview

Be among the first applicants for a Shortage Control Lead at Burlington Stores, Inc. The role focuses on mitigating theft and fraud in high shortage areas of the store while promoting a safe and secure environment. The position emphasizes engaging with customers and associates in alignment with company core values, providing a strong and energetic greeting.

Responsibilities

• Provide an effective deterrent to dishonest behaviors by demonstrating command presence, maintaining a professional appearance (company vest and earpiece), and delivering energetic greetings.
• Maintain a safe and secure store for customers and associates with attention to detail, the ability to multi-task, strong communication, and alignment with store leadership.
• Engage enthusiastically with customers and associates in high-risk shortage areas in a positive, respectful manner that reinforces control and service excellence.
• Maintain working knowledge of top shortage areas and programs designed to identify and reduce theft.
• Gather and document indicators of external theft; share findings with store and field leaders; network with local law enforcement as directed and assist with evidence gathering for large-scale or organized retail crime.
• Support the store manager with internal controls and operational oversight, including conducting associate package/bag checks, monitoring point-of-sale transactions, conducting store audits, and promoting Asset Protection programs.
• Provide onboarding and ongoing training support for associates in shortage reduction programs and processes.
• Assist store leadership in the preparation and execution of and action plans for the semi-annual inventory process to reduce shortage.
• Model safety-first behaviors and address unsafe practices proactively.
• Manage stressful situations with discipline and address unsafe practices at every opportunity.

Qualifications and Requirements

• Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required.
• Ability to interact with customers and associates in a positive, professional manner; strong communication and partnering skills with store leadership.
• Demonstrated commitment to safety, loss prevention, and shortage reduction programs.

Benefits and Compensation

• Base Pay: $15.00 per hour
• Location: 01702 - Las Vegas
• Position Type: Regular Full-Time
• Career Site Category: Store Associate
• Position Category: Retail Store

Equal Opportunity

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.