Shortage Control Lead: Elevate Store Security & Training

Burlington Stores, Inc.; Mercedes (TX); On-site; USD 13,000 - 18,000; Full time

Benefits offered by this job

Associate discount

Training and development opportunities

Paid time off & holidays

Job summary

Burlington Stores, Inc. is seeking a Shortage Control Lead in Mercedes, TX to mitigate theft and fraud in high shortage areas while promoting a safe, secure store environment.

You will engage customers and associates with consistent greetings, eye contact, and a smile in line with our core values. The role partners with store and field leadership to train Shortage Control Associates, identify theft incidents, and drive shortage education across the team.

Qualifications

• Are excited to deliver great values to customers every day.
• Take a sense of pride and ownership in helping drive positive results for a team.
• Are committed to treating colleagues and customers with respect.
• Believe in the power of diversity and inclusion.
• Want to participate in initiatives that positively impact the world around you.

Responsibilities

• Provide an effective deterrent to dishonest behaviors throughout the store by demonstrating a command presence through role modeling impression of control, following dress code in the company issued vest and earpiece, demonstrating a positive demeanor, strong posture, and an energetic greeting
• Maintain a safe and secure store for our customers and associates with a strong attention to detail, ability to multi-task, strong communication, and aligned partnership with store leadership
• Enthusiastically engage with every customer and associate in areas of the store with highest risk for shortage. These interactions are positive, respectful, and promote a strong impression of control and best in class customer service
• Display a strong working knowledge of top shortage areas and support programs designed to identify and reduce theft
• Gather and document indicators of external theft and share with store and field leaders. Network with local law enforcement as directed and support evidence gathering to address large scale or organized retail crime or repeat theft incidents
• Support store manager by providing internal controls and operational oversight including conducting associate package/bag, monitoring point of sale transactions, conducting store audits, and promoting Asset Protection programs
• Provide leadership with onboarding and ongoing support of associate training in shortage reduction programs and processes
• Assist store leadership in the preparation and execution of the semi-annual inventory process and developing action plans to reduce shortage
• Role-model behaviors that demonstrate that safety is a top priority
• Is highly disciplined in managing stressful situations and address unsafe practices at every opportunity

Job description

Burlington Stores, Inc. is seeking a Shortage Control Lead in Mercedes, TX to mitigate theft and fraud in high shortage areas while promoting a safe, secure store environment.

You will engage customers and associates with consistent greetings, eye contact, and a smile in line with our core values. The role partners with store and field leadership to train Shortage Control Associates, identify theft incidents, and drive shortage education across the team.