Shortage Control Lead - Full-Time

Burlington Stores, Inc.; Houston (TX); On-site; USD 1,477,476 - 2,104,284; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

401(k)

Paid Time Off

Employee Discount

Training

Job summary

Burlington Stores, Inc. is seeking a Shortage Control Lead in Houston to mitigate theft and promote a safe store environment. The role involves engaging with customers and associates with a strong, energetic greeting and enforcing loss prevention measures.

You will lead with on-site supervision, participate in inventory processes, and support store leadership in ensuring effective internal controls and shrink reduction efforts. Competitive wages and comprehensive benefits are provided.

Qualifications

• Provide a deterrent to dishonest behaviors with a confident, vigilant presence.
• Strong attention to detail and the ability to multi-task in a fast-paced store.
• Excellent communication and customer interaction skills.
• Knowledge of shortage areas and loss prevention programs.

Responsibilities

• Deterrent to dishonest behaviors by role modeling control and following dress code.
• Maintain a safe, secure store environment for customers and associates.
• Engage with customers and associates to demonstrate strong service and control.
• Identify and document indicators of external theft; coordinate with store/field leadership and authorities as needed.
• Support internal controls, POS monitoring, store audits, and asset protection programs.
• Lead onboarding and ongoing training for shortage reduction programs.

Job description

If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Shortage Control Lead!

As a Shortage Control Lead you will be responsible for mitigating theft and fraud in high shortage areas of the store while promoting a safe and secure store environment. You will engage with our customers and associates in a manner consistent with our company core values by providing a strong and energetic greeting with eye contact and a smile.

Responsibilities

• Provide an effective deterrent to dishonest behaviors throughout the store by demonstrating a command presence through role modeling impression of control, following dress code in the company issued vest and earpiece, demonstrating a positive demeanor, strong posture, and an energetic greeting
• Maintain a safe and secure store for our customers and associates with a strong attention to detail, ability to multi-task, strong communication, and aligned partnership with store leadership
• Enthusiastically engage with every customer and associate in areas of the store with highest risk for shortage. These interactions are positive, respectful, and promote a strong impression of control and best in class customer service
• Display a strong working knowledge of top shortage areas and support programs designed to identify and reduce theft
• Gather and document indicators of external theft and share with store and field leaders. Network with local law enforcement as directed and support evidence gathering to address large scale or organized retail crime or repeat theft incidents
• Support store manager by providing internal controls and operational oversight including conducting associate package/bag, monitoring point of sale transactions, conducting store audits, and promoting Asset Protection programs
• Provide leadership with onboarding and ongoing support of associate training in shortage reduction programs and processes
• Assist store leadership in the preparation and execution of the semi-annual inventory process and developing action plans to reduce shortage
• Role-model behaviors that demonstrate that safety is a top priority
• Is highly disciplined in managing stressful situations and address unsafe practices at every opportunity

If you...

• are excited to deliver great values to customers every day;
• take a sense of pride and ownership in helping drive positive results for a team;
• are committed to treating colleagues and customers with respect;
• believe in the power of diversity and inclusion;
• want to participate in initiatives that positively impact the world around you;

Come join our team. You're going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full Time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.

Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay: $13.00 per hour

Location 01218 - Houston

Address 8501 South Sam Houston East Parkway

Zip Code 77075

Position Type Regular Full-Time

Career Site Category Store Associate

Position Category Retail Store