Shortage Control Lead - Full-Time

Burlington Stores, Inc.; Aurora (CO); On-site; USD 18,366 - 26,157; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) plan

Job summary

Burlington Stores, Inc. is looking for a Shortage Control Lead in Aurora, Colorado. In this role, you will mitigate theft and fraud while promoting a safe environment. Key responsibilities include engaging positively with customers, overseeing operational processes, and assisting in training associates.

You will enjoy a competitive wage starting at $16.16 per hour, flexible hours, and a variety of benefits including medical and paid time off, embodying Burlington's core values of respect and inclusion.

Qualifications

• Ability to gather and document indicators of theft.
• Experience in engaging with customers and associates positively.

Responsibilities

• Provide effective deterrent against theft through presence.
• Maintain a safe environment with strong oversight.
• Engage with customers and associates during high-risk areas.

Skills

Strong communication

Attention to detail

Ability to multi-task

Command presence

Job description

If you want an exciting job with one of the largest off‑price retail stores in the nation, join the Burlington Stores, Inc. as a Shortage Control Lead!

As a Shortage Control Lead you will be responsible for mitigating theft and fraud in high shortage areas of the store while promoting a safe and secure store environment. You will engage with our customers and associates in a manner consistent with our company core values by providing a strong and energetic greeting with eye contact and a smile.

The Shortage Control Lead will be a valuable partner to store and field leadership by assisting in the training and development of the Shortage Control Associates, identifying and reporting theft incidents, and driving shortage education and awareness to all associates. Your confidence, positive attitude, command presence, and expertise in store shortage reduction programs will positively influence behaviors and reduce theft and fraud.

Responsibilities

• Provide an effective deterrent to dishonest behaviors throughout the store by demonstrating a command presence through role modeling, an impression of control, following the dress code in the company issued vest and earpiece, and a positive demeanor.
• Maintain a safe and secure store for our customers and associates with strong attention to detail, the ability to multi‑task, strong communication, and aligned partnership with store leadership.
• Enthusiastically engage with every customer and associate in areas of the store with highest risk for shortage, ensuring interactions are positive, respectful, and promote a strong impression of control and best‑in‑class customer service.
• Display a strong working knowledge of top shortage areas and support programs designed to identify and reduce theft.
• Gather and document indicators of external theft and share with store and field leaders; network with local law enforcement as directed and support evidence gathering to address large‑scale or organized retail crime or repeat theft incidents.
• Support store manager by providing internal controls and operational oversight, including conducting associate package/bag checks, monitoring point‑of‑sale transactions, conducting store audits, and promoting Asset Protection programs.
• Provide leadership with onboarding and ongoing support of associate training in shortage reduction programs and processes.
• Assist store leadership in the preparation and execution of the semi‑annual inventory process and develop action plans to reduce shortage.
• Role‑model behaviors that demonstrate that safety is a top priority.
• Be highly disciplined in managing stressful situations and address unsafe practices at every opportunity.

What We're Looking For

• Excited to deliver great values to customers every day.
• Take pride and ownership in helping drive positive results for a team.
• Committed to treating colleagues and customers with respect.
• Believe in the power of diversity and inclusion.
• Willing to participate in initiatives that positively impact the world around you.

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental, and vision coverage, life and disability insurance, up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. Full‑time associates may also be eligible for additional training and development opportunities.

Burlington Associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal‑opportunity employer committed to workplace diversity.

Base Pay: $16.16 per hour

Location: 00481 - Aurora

Posting Number: P1-1075252-4

Address: 1200 South Abeline St

Zip Code: 80012

Position Type: Regular Full‑Time

Career Site Category: Store Associate

Position Category: Retail Store

Base Pay Range: $16.16 - $16.16 per hour