ShopGoodwill Product Specialist - Avon

Goodwill Legacy Group; Avon (IN); On-site; USD 14,774 - 21,042; Part time

Benefits offered by this job

Health plan

Paid holidays

Paid time off

Tuition reimbursement

Dental and vision insurance

Retirement plan with company match

Life, disability insurance

Job summary

Goodwill Legacy Group in Avon, IN seeks a Part-Time Shopgoodwill Product Specialist to support online sales by selecting high-value items for eCommerce and in-store displays. You will work with store management to reach online goals and maintain organized work areas.

Responsibilities include reviewing donations for value, preparing items for posting, completing required training, and helping achieve budget targets while delivering excellent customer service in a busy retail environment.

Qualifications

• No formal degree required; capable and reflective learners encouraged.
• Strong customer focus and service orientation.
• Able to work in a retail/eCommerce environment and learn quickly.
• Proven communication and teamwork skills; detail-minded.
• Familiarity with G Suite, MS Office, and online research is helpful.
• Ethical conduct and ability to handle confidential information.

Responsibilities

• Search incoming donations for high-value merchandise.
• Process and organize products for eCommerce and in-store showcases.
• Complete required training to support online sales goals.
• Maximize online posting percentage while maintaining a high average ticket.
• Maintain clean and orderly work area and support store team.
• Help meet budget and financial targets.

Skills

Customer Focus

Teamwork

Communication Skills

Technical Knowledge

Continuous Learning

Results-Oriented

Ethical

Attention to Detail

Tools

G Suite

MS Office

Internet navigation

Job description

Position Status: Part-TimeHourly Rate: $13Location/Address: 193 Avon Village Parkway, Avon, IN 46123Job SummaryThe Shopgoodwill Product Specialist works inside the retail store location and assists the store management team in reaching the operational goals of the site by identifying, selecting, and forwarding high-value items to our eCommerce facility to support the growth of Goodwill’s online sales. This role will also function in various capacities within the store location when needed.Example Duties and ActivitiesSearches incoming donations for high-value merchandise.Processes and organizes products for eCommerce and in-store showcases.Completes all required training to assist the site in achieving online sales goals.Maximizes online posting percentage while maintaining a high average ticket.Maintains clean and orderly work area.Hits financial goal/budget.Required CompetenciesDegree and Credential Requirements: NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.Technical Knowledge - Has solid knowledge of G Suite, MS Office, databases, and navigation of the internet.Continuous Learning - Takes initiative in stimulating and enhancing personal knowledge, skills, and abilities. Remains open and willing to receive and apply feedback to continually improve and advance one’s skills. Good retention and ability to apply learning to a future set of parameters.Results-Oriented - Is compelled to recognize what results are important and what steps need to be taken to achieve set goals or targets. Adept at effectively prioritizing multiple priorities and is driven to continually improve the results.Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values.Attention to Detail - Attends to details and pursues quality in accomplishing tasks, including safety awareness.Preferred CompetenciesIndustry Expertise - Has knowledge of the value of antique and designer products including jewelry, artwork, furniture, dishes, etc. Possesses a refined eye for identifying products that are collectibles. Understands and stays current on marketplace trends. Has a thirst for knowledge and applies it appropriately. Driven to find answers through research and collaboration.Other Requirement: Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.Hard to Very Hard Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift 10-50 pounds. Can manage frequent exposure to moderate noise and temperature variations.Visual Acuity - Has close, distance, peripheral, color vision abilities, depth perception, and is able to adjust focus.Benefits: Full-time employees may participate in a comprehensive benefits program that includes:Continuing education and leadership development as well as tuition reimbursementComprehensive health planGenerous paid time off (PTO) and paid holidaysSabbatical and parental leavesLife, dental and vision insuranceShort- and long-term disability plansNationally recognized preventive health and wellness programSection 125 pretax health spending account, dependent care spending account, and premiumsRetirement planning options with generous company % matchMission and Values: click here (for IN) and here (for IL)Goodwill is an EEO Employer/Vet/Disabled employerRetail1