ShopGoodwill Product Specialist

Goodwill of Central and Southern Indiana, Inc.; Noblesville (IN); On-site; USD 14,774 - 21,042; Full time

Benefits offered by this job

Comprehensive health plan

Generous paid time off

Sabbatical and parental leaves

Life, dental and vision insurance

Disability plans

Retirement options with company match

Job summary

Goodwill of Central and Southern Indiana, Inc. is seeking a Shopgoodwill Product Specialist to work inside a retail store, assisting management in achieving store goals and coordinating high-value items for our eCommerce facility.

The role supports the store in various capacities as needed to grow online sales. The position emphasizes identifying valuable donations, organizing products for online and in-store displays, and meeting budget targets while maintaining a clean work area and completing

Qualifications

• No degree required; demonstrated capability matters.
• Customer Focus: deliver excellent service to customers.
• Teamwork: collaborate effectively with others.
• Communication Skills: clear oral, written, and digital communication.
• Technical Knowledge: proficient with G Suite, MS Office, databases, and internet navigation.
• Continuous Learning: proactive in updating skills.
• Results-Oriented: prioritize tasks to meet goals.
• Ethical: maintain confidentiality and uphold values.
• Attention to Detail: careful, quality-driven, safety aware.

Responsibilities

• Searches incoming donations for high-value merchandise.
• Processes and organizes products for eCommerce and in-store displays.
• Completes all required training to support online sales goals.
• Maximizes online posting percentage while maintaining a high average ticket.
• Maintains clean and orderly work area.
• Hits financial goal/budget.

Skills

Customer Focus

Teamwork

Communication Skills

Technical Knowledge

Continuous Learning

Results-Oriented

Ethical

Attention to Detail

Tools

G Suite

MS Office

Databases

Internet Navigation

Job description

Position Status: Full-Time Hourly Rate: $13 Location/Address: 16650 Mercantile Blvd., Noblesville, IN 46060

Job Summary

The Shopgoodwill Product Specialist works inside the retail store location and assists the store management team in reaching the operational goals of the site by identifying, selecting, and forwarding high-value items to our eCommerce facility to support the growth of Goodwill’s online sales. This role will also function in various capacities within the store location when needed.

Example Duties and Activities

• Searches incoming donations for high-value merchandise.
• Processes and organizes products for eCommerce and in-store showcases.
• Completes all required training to assist the site in achieving online sales goals.
• Maximizes online posting percentage while maintaining a high average ticket.
• Maintains clean and orderly work area.
• Hits financial goal/budget.

Required Competencies

• Degree and Credential Requirements: NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.
• Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.
• Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.
• Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.
• Technical Knowledge - Has solid knowledge of G Suite, MS Office, databases, and navigation of the internet.
• Continuous Learning - Takes initiative in stimulating and enhancing personal knowledge, skills, and abilities. Remains open and willing to receive and apply feedback to continually improve and advance one’s skills. Good retention and ability to apply learning to a future set of parameters.
• Results-Oriented - Is compelled to recognize what results are important and what steps need to be taken to achieve set goals or targets. Adept at effectively prioritizing multiple priorities and is driven to continually improve the results.
• Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values.
• Attention to Detail - Attends to details and pursues quality in accomplishing tasks, including safety awareness.

Preferred Competencies

• Industry Expertise - Has knowledge of the value of antique and designer products including jewelry, artwork, furniture, dishes, etc. Possesses a refined eye for identifying products that are collectibles. Understands and stays current on marketplace trends. Has a thirst for knowledge and applies it appropriately. Driven to find answers through research and collaboration.

Other Requirement

Reasonable accommodations may be made to enable people with disabilities to perform essential job functions. Hard to Very Hard Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel or touch products and machinery. Has the ability to move and lift 10-50 pounds. Can manage frequent exposure to moderate noise and temperature variations. Visual Acuity - Has close, distance, peripheral, color vision abilities, depth perception, and is able to adjust focus.

Benefits

Full-time employees may participate in a comprehensive benefits program that includes:

• Continuing education and leadership development as well as tuition reimbursement
• Comprehensive health plan
• Generous paid time off (PTO) and paid holidays
• Sabbatical and parental leaves
• Life, dental and vision insurance
• Short- and long-term disability plans
• Nationally recognized preventive health and wellness program
• Section 125 pretax health spending account, dependent care spending account, and premiums
• Retirement planning options with generous company % match

Mission and Values

click here (for IN) and here (for IL)

Goodwill is an EEO Employer/Vet/Disabled employer Retail1

Since 1930, Goodwill of Central & Southern Indiana has helped individuals become more economically self-sufficient through employment, education, job training, and health services. Today, we are one of the largest Goodwills in North America, providing services to thousands of individuals and families each year. We change lives every day by empowering people to increase their independence and reach their potential. As employees, we thrive and work as a team living and breathing Goodwill’s values. When becoming an employee, you can expect to embrace the values of Innovation, The Value of the Individual, Learning, Employment, Self-Sufficiency, and Lasting Impact.

We are an Equal Employment/Affirmative Action employer.

We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

For more information about our commitment to equal employment opportunity, please click here.

If you need a reasonable accommodation for any part of the application process, please email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case‑time basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

To check the status of your application, login to your account and you will see your status by job or email the Applications team at [e-mail]