Shop Technician

Ag-Pro Companies; Knoxville (TN); On-site; USD 34,000 - 48,000; Full time

Job summary

Ag-Pro Companies seeks a Service Technician to independently diagnose and repair John Deere equipment and technology. You will mentor trainees and ensure accurate documentation of all work orders, with guidance from leadership as needed.

The role requires strong teamwork, good communication, and physical stamina to lift heavy objects. A valid driver’s license is required, CDL preferred. This is a full-time, on-site position with comprehensive benefits.

Qualifications

• 3+ years of experience performing service repairs on heavy equipment preferred.
• Experience with mechanical, electrical and hydraulic systems.
• Ability to lift at least 75 lbs.
• Valid driver’s license required; CDL preferred.

Responsibilities

• Diagnose and repair John Deere equipment and technology.
• Mentor Service Technician Trainees and Service Technicians.
• Document diagnostics and repairs thoroughly in work orders.

Skills

Teamwork

Communication

Physical stamina

Valid driver's license

CDL preferred

Education

High School Diploma/GED

Associates degree preferred

Tools

Service ADVISOR

Job description

Purpose

Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.

Brief Description

Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment and technology
• Mentors Service Technician Trainees and Service Technicians
• Conducts or supports customer clinics
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products

Experience, Education, Skills And Knowledge

• 3+ years of experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty
• Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
• Experience operating tools and equipment for diagnostic purposes
• Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred
• Experience working cooperatively in a team environment
• Experience communicating effectively verbally and in writing
• Must have an adequate toolset to perform job responsibilities
• Ability to lift at least 75 lbs repeatedly
• High School Diploma, GED, or equivalent experience required; Associates degree preferred
• Valid driver’s license required; CDL (Commercial Driver’s License) preferred

Ag-Pro provides a comprehensive range of benefits for all full-time positions that includes medical, dental, vision and a matching 401-K retirement plan along with a variety of other optional benefits.

Ag Pro Companies is a Drug Free Workplace and Equal Opportunity Employer

All positions require pre-employment screening.

Must be authorized to work in the United States.