Shop Tech

RESA Power; Lebanon (TN); On-site; USD 52,000 - 80,000; Full time

Job summary

RESA Power is seeking a Shop Technician to take assignments from management and internal customers to support shop operations and fulfill customer orders.

The role requires inspecting equipment for defects, troubleshooting and repairing electrical gear including transformers and switchgear up to high voltage, and producing test reports to standards. A high school diploma/GED and 1 year of related experience are needed.

Qualifications

• High School diploma or GED with at least 1 year of related work experience.
• Knowledge of OSHA and state safety standards.
• Familiarity with NETA, IEEE and NFPA standards.
• Experience with MCCs, breakers, relay testing, oil testing, infrared scanning, and switchgear startup up to 500kV class.
• Mechanical skills with low and high voltage equipment; ability to solve problems.
• Basic computer skills for data entry and reporting; good written and verbal communication.
• Customer-focused, able to meet deadlines and manage multiple projects.
• Valid driver's license required for positions with a company vehicle.

Responsibilities

• Complete incoming, visual inspection for electrical and mechanical defects.
• Troubleshoot, test, maintain, redesign, rebuild, retrofit, and/or repair electrical equipment.
• Work with transformers, low/medium voltage switchgear, and breakers as location requires.
• Prepare test reports to company and customer standards and timelines.
• Maintain strong client relationships through quality work and communication.
• Contribute to process improvements to reduce turnaround times and errors.
• Communicate with PM, Manager, or designee for issue resolution and information transfer.
• Collaborate with team members to complete jobs; interpret customer needs and specs.
• Keep work area clean; comply with safety rules and company policies; observe 0-5% travel.
• Occasionally work nights/weekends; provide offsite technical support as needed.
• Perform any additional duties assigned.

Skills

Safety standards

Electrical equipment

Communication

Problem solving

Driver's license

Teamwork

Data entry

Customer focus

Education

High School diploma/GED

Job description

Under the direction of Shop Leadership, the Shop Tech receives and carry out work assignments from management and internal customers. These assignments support shop operations and completing customer orders.

Responsibilities

• Complete incoming, visual inspection for electrical and mechanical defects.
• Troubleshoot, test, maintain, redesign, rebuild, retrofit, and/or repair electrical equipment. May weld and/or paint as assigned.
• Equipment will vary by location but may include but not limited to transformers, low or medium voltage circuit switchgear, and breakers.
• Complete test reports to Company and Customer standards and timelines.
• Maintain strong client relationships through quality and quantity of work performed.
• Demonstrate a continual effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively with other departments to provide a quality and seamless operation.
• Communicate PM, Manager or other designee for effective problem resolution and transfer of pertinent information on jobs in process and complete.
• Work with members of a team to effectively complete work assignment. Receive information from team members and/or leadership regarding customer needs and product requirements and utilize this information to effectively complete jobs.
• Maintain a neat and orderly work area; Observe all company, local, and federal safety rules, location and company best practices, and company policies and procedures.
• Work nights and weekends as business need dictates.
• Provide offsite technical support as required or assigned by manager.
• Complete other duties assigned.

Required Experience and Qualifications:

• High School diploma/GED and a minimum of 1 year of experience in a related field.
• Knowledge of various safety standards such as OSHA and any state safety standards
• Knowledge of industry standards such as NETA, OSHA, IEEE and NFPA
• Prefer experience with most of the following or similar: MCCs, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. ortraining from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
• Proven mechanical skills and/or experience with different types of low and high voltage equipment (requirement varies on location).
• Able to effectively problem solve.
• Basic computer skills for data entry, looking up information, and/or creating reports.
• Able to communicate oral and written communication skills; follow directions-written direction, oral direction, reading work orders and/or specs as assigned; work in a team environment and communicate with team, various departments, and/or Customers as business needs dictate.
• Customer Focused-able to meet deadlines, work on multiple projects, and produce a quality work product
• For positions that utilize a company vehicle, will be required to have a valid driver’s license.

Who we are!

RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!

Our Mission

RESA Power is the industry leader in electrical life extension products and services with many locations across the United States and Canada. We are experts in servicing major power distribution and control markets and have one of the largest inventories of obsolete and hard-to-find components in the industry. ~ Service is our product

Core Cultural Competencies

• We pride ourselves on our integrity and expertise. We don’t cut corners.
• You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
• You conduct yourself professionally, ethically, and honestly.
• You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
• You are on time and preplan time off.

We are customer driven

• Our number one concern is our customer and our long-term relationships with them prove our dedication.
• You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
• You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.

We focus on growth

• We are dedicated to growing the company and our employees.
• You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
• You seek out new assignments and assume additional duties.
• You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).

We solve problems

• Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
• You efficiently and thoroughly complete assignments.
• You perform work assignments independently.
• You propose new ideas and find better ways of doing things.

We get it done

• We are efficient, reliable and no nonsense. We work hard, but we also play hard.
• You follow through on commitments in a timely way.
• You produce easily understandable and accurate reports that meet customer and/or Company expectations.
• You actively listen. You seek advice and help as appropriate.
• You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).

We build strong relationships

• Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
• You collaborate to create the best solutions for each other and our customers.
• You build strong relationships within the team, across RESA departments and locations and with customers and vendors.

Additional Information

Travel: 0-5%

Physical Demands: Lifting a minimum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions.

RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Position Summary

Under the direction of Shop Leadership, the Shop Tech receives and carry out work assignments from management and internal customers. These assignments support shop operations and completing customer orders.

Responsibilities

• Complete incoming, visual inspection for electrical and mechanical defects.
• Troubleshoot, test, maintain, redesign, rebuild, retrofit, and/or repair electrical equipment. May weld and/or paint as assigned.
• Equipment will vary by location but may include but not limited to transformers, low or medium voltage circuit switchgear, and breakers.
• Complete test reports to Company and Customer standards and timelines.
• Maintain strong client relationships through quality and quantity of work performed.
• Demonstrate a continual effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively with other departments to provide a quality and seamless operation.
• Communicate PM, Manager or other designee for effective problem resolution and transfer of pertinent information on jobs in process and complete.
• Work with members of a team to effectively complete work assignment. Receive information from team members and/or leadership regarding customer needs and product requirements and utilize this information to effectively complete jobs.
• Maintain a neat and orderly work area; Observe all company, local, and federal safety rules, location and company best practices, and company policies and procedures.
• Work nights and weekends as business need dictates.
• Provide offsite technical support as required or assigned by manager.
• Complete other duties assigned.

Required Experience and Qualifications:

• High School diploma/GED and a minimum of 1 year of experience in a related field.
• Knowledge of various safety standards such as OSHA and any state safety standards
• Knowledge of industry standards such as NETA, OSHA, IEEE and NFPA
• Prefer experience with most of the following or similar: MCCs, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. ortraining from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
• Proven mechanical skills and/or experience with different types of low and high voltage equipment (requirement varies on location).
• Able to effectively problem solve.
• Basic computer skills for data entry, looking up information, and/or creating reports.
• Able to communicate oral and written communication skills; follow directions-written direction, oral direction, reading work orders and/or specs as assigned; work in a team environment and communicate with team, various departments, and/or Customers as business needs dictate.
• Customer Focused-able to meet deadlines, work on multiple projects, and produce a quality work product
• For positions that utilize a company vehicle, will be required to have a valid driver’s license.

Who we are!

RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!

Our Mission

RESA Power is the industry leader in electrical life extension products and services with many locations across the United States and Canada. We are experts in servicing major power distribution and control markets and have one of the largest inventories of obsolete and hard-to-find components in the industry. ~ Service is our product

We do it right

• We pride ourselves on our integrity and expertise. We don’t cut corners.
• You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
• You conduct yourself professionally, ethically, and honestly.
• You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
• You are on time and preplan time off.
• You produce a quality product.

We are customer driven

• Our number one concern is our customer and our long-term relationships with them prove our dedication.
• You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
• You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.

We focus on growth

• We are dedicated to growing the company and our employees.
• You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
• You seek out new assignments and assume additional duties.
• You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).

We solve problems

• Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
• You efficiently and thoroughly complete assignments.
• You perform work assignments independently.

We get it done

• We are efficient, reliable and no nonsense. We work hard, but we also play hard.
• You follow through on commitments in a timely way.
• You produce easily understandable and accurate reports that meet customer and/or Company expectations.
• You actively listen. You seek advice and help as appropriate.
• You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).

We build strong relationships

• Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
• You collaborate to create the best solutions for each other and our customers.
• You build strong relationships within the team, across RESA departments and locations and with customers and vendors.

Travel: 0-5%

Physical Demands: Lifting a minimum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions.

RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.