Shop Supervisor - Portsmouth Retail Sales · Wenzel's Portsmouth

Wenzels; Essex (MD); On-site; Full time

Job summary

Wenzel's is seeking a passionate Shop Supervisor to join their team. The role involves preparing fresh food, supervising staff, and ensuring excellent customer service. With opportunities for advancement and a supportive work environment, this position offers a chance to grow within a beloved local brand.

Benefits

Free meal every shift

50% off all other food

Enrolment in pension scheme

28 days holiday entitlement

Paid day off for birthday

Staff incentives

Excellent training opportunities

Employee benefit scheme discounts

24/7 employee assistance helpline

Qualifications

• Previous supervisory experience in retail or customer service required.
• Experience in food production is advantageous but not essential.

Responsibilities

• Assist Shop Manager with daily operations and supervise the team.
• Maintain hygiene, cleanliness, and food safety standards.
• Drive sales and minimize wastage.

Skills

Customer Service

Teamwork

Sales

Education

Supervisory Experience

Job description

Wenzel’s the Bakers Shop Supervisor Role

To find out about Wenzel's, please follow the link. You can also find us on Instagram, Facebook, and Twitter.

About Us

Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire, and Surrey. We believe in delivering quality products at affordable prices with outstanding customer service. We currently have over 100 shops and are expanding. We are seeking passionate individuals with a love for food and customer service to join our team as Shop Supervisors.

What We Offer

• Free meal provided every shift and 50% off all other food.
• Enrolment in the company pension scheme.
• Holiday entitlement of 28 days, including bank holidays.
• A paid day off for your birthday.
• Staff incentives, including competitions and bonus schemes.
• Excellent training, including apprenticeship opportunities and career progression programs.
• Discounts at nearly 1000 online and in-store retailers, gyms, restaurants, cinemas, travel, and more through our employee benefit scheme.
• A Wellbeing Centre and 24/7 employee assistance helpline offering free confidential support.

Pay & Hours

We offer a rate of £12.71 per hour for Shop Supervisors. The working week is 39 hours over 5 days, Monday to Sunday. We are open to discussing flexible working hours to suit your needs.

Job Role

As a Supervisor, you will work alongside our team preparing fresh ingredients and producing sandwiches, baguettes, and other food items to company standards, while providing excellent customer service. You will be trained to Wenzel’s standards and have opportunities for advancement.

You will assist the Shop Manager with daily operations, supervise the team, increase sales, control costs, and develop customer loyalty.

Key Responsibilities

• Greet customers and create an inviting atmosphere.
• Receive and check daily deliveries.
• Assist with stock management and display maintenance.
• Maintain product knowledge and quality standards.
• Ensure hygiene, cleanliness, and food safety standards.
• Work efficiently within a team.
• Handle cash and operate tills.
• Open or close the shop as required.
• Manage shifts at various times during the week.
• Drive sales and minimize wastage.
• Previous supervisory experience in retail or customer service is required.
• Experience in food production is advantageous but not essential, as training will be provided.

Next Steps

If you believe you are the right fit for Wenzel’s, please click “apply now” to be directed to our recruitment portal and follow the instructions.

Wenzel’s is an equal opportunities employer and encourages applications from all qualified candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, or pregnancy.

REF: WENMGT