Shop Service Technician II - Utility

Ring Power Cat; Temple (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Shop Service Technician II to join their team. This role focuses on diagnosing and repairing a variety of equipment, ensuring safety and quality standards are met. The ideal candidate will have a strong background in mechanical and electrical troubleshooting, along with a commitment to continuous learning and improvement. With a supportive work environment and opportunities for personal development, this position offers a chance to make a significant impact while working with a reputable company in the heavy equipment sector.

Qualifications

• 3-4 years of relevant experience in mechanical and electrical repairs.
• Completion of required technician training classes.

Responsibilities

• Diagnose and repair mechanical, electrical, and hydraulic issues.
• Maintain tools and document repairs using appropriate software.

Skills

Mechanical Troubleshooting

Electrical Troubleshooting

Hydraulic Maintenance

Safety Compliance

Communication Skills

Problem-Solving

Education

High School diploma or GED

Completion of Tech II training

Tools

Microsoft Office

Dealer Software

Job description

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Primary Job Role

Conduct all assigned work safely, following safety, environmental, and contamination control policies, procedures, and regulations. Wear proper personal protective equipment.

Attend and complete required technician training classes. Stay updated on industry technical changes.

Maintain necessary tools for diagnosing, disassembling, and assembling components per manufacturer specifications.

Diagnose and perform repairs on customer or company equipment, including mechanical, electrical, hydraulic troubleshooting, maintenance, and repairs.

Work neatly, seek ways to improve work methods, safety standards, and work area.

Inspect components to maximize parts reuse, control repair costs, and document repairs using appropriate software.

Monitor job expenses versus estimates and inform supervisor of any cost overruns before job completion.

Maintain a positive work attitude, support team efforts, meet safety and quality standards, and mentor others.

Perform additional duties as assigned.

Essential Job Competencies

• Safety: Support and follow safe work behaviors, prioritizing workplace safety.
• Job Specific Skills: Demonstrate mastery of required technical knowledge and skills, applying them effectively to resolve workplace challenges.
• Communication: Use active listening, clear conveying of information, and keep relevant parties informed.
• Information Gathering: Identify and verify relevant information, ensure accuracy, and organize data effectively.
• Initiative: Proactively resolve issues, make timely decisions, and facilitate change when necessary.
• Results Oriented: Focus on achieving results efficiently, maintaining urgency, and adjusting schedules as needed.
• Fiscal Accountability: Follow financial regulations, manage resources responsibly, and seek cost-saving opportunities.
• Adaptability: Adjust to changing conditions, recover from setbacks, and embrace new methods.
• Credibility: Be responsible, trustworthy, maintain confidentiality, and uphold commitments.
• Personal Development: Pursue ongoing learning and skill development proactively.

Company Background

Ring Power Corporation, established in 1962, is a full-line Caterpillar dealer in North Florida, with expanded operations across Florida, the Carolinas, Georgia, Texas, and Tennessee. Headquartered in St. Augustine, it operates 18 branch locations and employs over 2,300 staff dedicated to customer service and quality equipment.

Education and Experience

• High School diploma or GED
• 3-4 years of relevant experience
• Completion of all required Tech II training

Desired Skills

Proficiency with computers, Microsoft Office, and dealer software is highly preferred.

Job Requirements & Responsibilities

Frequent retraining, problem-solving, creativity, autonomy, and working in a dynamic environment are essential. The role involves physical demands, environmental conditions, and safety considerations detailed in the original description.