Shop Service Technician - Heavy Equipment - Class I

Milton CAT; Milford (MA); On-site; USD 93,000 - 102,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental & Vision Insurance

Disability & Life Insurance

Retirement Plan

Tuition Reimbursement

Tooling Reimbursement

Safety & Wellness Program

Job summary

Milton CAT is seeking an experienced Level I Shop Service Technician to diagnose, repair, recondition, overhaul and maintain CAT heavy equipment including skid steers, excavators, and wheel loaders. The role involves advanced troubleshooting, parts replacement, and testing in a state-of-the-art facility.

The position offers a union wage range of $44.78–$49.25 per hour, with comprehensive benefits and opportunities for growth within a privately held, Northeast CAT distributor.

Qualifications

• High school diploma or GED required; five years on CAT or similar equipment.
• Proficient in diagnosing and repairing CAT heavy equipment and components.
• Strong problem solving, math skills, and ability to work with minimal supervision.

Responsibilities

• Troubleshoot, remove, install, replace, re-build, repair and test parts on construction equipment.
• Disassemble/assemble components and install parts.
• Identify root causes and determine reuse of parts per Caterpillar guidelines.
• Order correct replacement parts and maintain tool inventory.
• Prepare service reports and inspection/appraisal documentation.
• Work flexible hours for emergencies or routine service as required.

Skills

CAT experience

Troubleshooting

Computer skills

Math skills

Physical ability

Education

High school diploma or GED

Associates degree preferred

Tools

CAT diagnostics tools

Office software (Word, Excel)

Job description

Shop Service Technician - Heavy Equipment - Class I

Job Locations: US-MA-Milford

Overview

Milton CAT is seeking a highly experienced Level I Shop Service Technician, well versed in CAT equipment. The Technician is responsible for the diagnosis, repair, reconditioning, overhaul and maintenance of customer and company heavy equipment and components including but not limited to skid steers, excavators, wheel loaders, dozers, engines, and hydraulic systems. Depending on the location and assignment, the technician will be responsible for some, or all the functions and duties listed below.

Pay Rate: $44.78 - $49.25/hour based on location, education, and experience. This is a union position.

Why Milton CAT?

Milton CAT, a privately held company, is the exclusive distributor of Caterpillar earthmoving and construction machinery, engines and generator products in the Northeast. We offer rewarding careers with extensive and ongoing training and have opportunities for you to develop and grow your career while making the most of your skills and strengths. Whether you're looking for a steady job with great, family-friendly benefits, or an exciting place to start your career and grow within the organization, Milton CAT is the place for you. We offer customizable, employee-focused benefits that include:

• Paid Time Off + 8 company paid holidays
• Health, Dental and Vision insurance options for Employee and Family
• Disability & Life Insurance Packages
• Competitive Retirement Plan
• Tuition Reimbursement - available to FT employees with 1 year+ of service
• Tooling Reimbursement
• Safety and Wellness Program

Our state-of-the-art facility provides you with a safe, clean work environment that includes, 5 & 10-ton cranes, specialized tooling, automatic bulk oil delivery and auto ventilation system.

Responsibilities

Troubleshoot, remove, install, replace, re-build, repair & test parts/equipment on construction equipment at an advanced level with proficiency.

• Highly skilled CAT technician who can operate almost unassisted.
• Removes, disassembles, assembles, and installs components and parts.
• Identify the problem and cause of failure through logical troubleshooting steps.
• Determines reusability of parts in accordance with published Caterpillar reusability guidelines.
• Orders replacement parts ensuring that parts ordered are correct and complete at time of order.
• Cleans, repairs, reconditions, and maintains equipment and components.
• Tests, measures, and adjusts engine and machine systems and components.
• Prepares, inspects and operates machines prior to delivery.
• Keeps up to date with developments in tooling, technologies and systems.
• Prepares inspection and appraisal reports.
• Prepares accurate and complete service reports timely.
• Always maintain a professional and proper personal appearance adhering to company policy.
• Flexible work hours in addition to the normal work schedule for emergency calls or routine service as required.
• Performs related duties as assigned.

Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.

• High school diploma or (GED) equivalent.
• Requires a minimum of five years experience on Cat equipment or other similar equipment.
• Highly skilled in at least four mechanical systems (transmissions, engines, hydraulics, etc.).
• Strong problem‑solving skills and be detailed oriented with a high level of accuracy.
• Proficient in the use of a computer and related software (Word, Excel, etc.).
• Strong math skills.
• Able to lift more than 50 pounds.
• Able to work varying shifts, weekends and holidays.
• Ability to perform duties with a sense of urgency, exceeding customer expectations.
• Ability to work with minimal supervision.
• Must be able to work in a dynamic, fast paced service environment.
• Maintain a tool inventory sufficient to perform assigned tasks.

Preferred Skills and Competencies

• Associates degree in a related field is preferred.
• Experience on CAT heavy equipment preferred.

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.

Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process.

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug‑Free workplace.