SHOP SERVICE MECHANIC

Wolter; Eau Claire (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan with company match

Life Insurance

Paid Time Off

Interest-free Tool Loans

Job summary

Wolter is looking for a dynamic Shop Service Technician in Eau Claire, Wisconsin. In this role, you will be responsible for diagnosing and repairing material handling equipment. Ideal candidates should have at least two years of relevant experience. Wolter provides attractive perks such as medical insurance, 401(k) with company match, and internal technical training. The company values a customer-oriented approach and offers a signing bonus for qualified technicians.

Qualifications

• Minimum of two years of experience repairing forklift trucks and/or other products.
• Valid driver's license and good driving record required.
• Must own necessary tools for repairs.

Responsibilities

• Complete all service jobs that are assigned.
• Document additional repairs found and prepare quotes for customers.
• Communicate with the Shop Foreman on service problems.

Skills

Repairing powered industrial equipment

Customer orientation

Communication skills

Time management

Computer proficiency

Job description

Are you ready to join a dynamic team and play a crucial role in shaping the future of material handling? We are actively seeking dynamic Shop Service Technicians to join our rapidly growing team at our Eau Claire location. Shop Service Technicians are responsible for diagnosing and repairing material handling equipment brought into our shop for repair. We have internal support staff to assist, as well as free technical training through our factory‑certified in‑house trainers.

We are currently offering a signing bonus for qualified Shop Technicians.

Wolter, Inc. isn’t just any company; we’re among the fastest‑growing privately owned businesses. At Wolter we’re on a mission to move, store, and power the world more efficiently. You’re part of a team that is connected like family and committed to making an impact.

Who We Are

Since the Wolter story began in 1962, our company, like our industry, has been constantly evolving. We have grown to become one of the largest and most diverse industrial equipment and productivity solutions providers in the country. From new and used material handling equipment, service and training to robotics and automation, overhead cranes and hoists, power systems, railcar movers, storage solutions, complete engineered systems and more, Wolter is focused on improving operational productivity for its customers.

What We Offer

• Medical, Dental, and Vision Insurance
• 401(k) Plan with company match
• Life Insurance
• Short‑Term and Long‑Term Disability Insurance
• Critical Illness and Accident Insurance
• Pet Insurance
• Flexible Spending Account
• Employee Assistance Program
• Interest‑free Tool Loans and Tool Insurance
• Uniforms for Technicians
• Subsidies for Safety Boots and Safety Glasses
• Paid Time Off, paid holidays, and more!

Position Responsibilities

• Complete all service jobs that are assigned to you.
• Document all recommended additional repairs found, work with the Shop Foreman on preparing a quote for the customer.
• Communicate with the Shop Foreman, Shop Lead, and/or Shop Manager on any unusual service problems encountered or for any technical assistance needed.
• Attend service training classes offered to maintain knowledge on new products, or for refreshers on products not encountered too often.
• Complete and submit all paperwork daily for jobs worked on (time cards, maintenance reports, etc.).
• Communicate with the Shop Foreman as to the status of jobs assigned to you.
• Offer assistance to other shop techs, as appropriate.
• Keep shop clean and organized – clean up spills (oil, etc.) immediately.
• Always adhere to safety rules and policies at all times.

Essential Skills and Experience

• Must have very good skills in repairing powered industrial equipment, with a minimum of two years of experience repairing forklift trucks and/or other products we represent, to include all types of gas, diesel, and electric trucks.
• Must successfully complete any training courses required.
• Strong customer orientation.
• Must be a good communicator – written and verbal.
• Time management: the ability to organize and manage multiple priorities.
• Good computer proficiency and fundamentals.
• Must own tools necessary to perform repairs, per our recommended tool list.
• Must have a valid driver’s license and good driving record.
• Must be certified to operate material handling equipment (we will train).
• Commitment to company vision and mission.

Physical Demands

Employee lifts and carries up to 60 pounds on a very occasional basis, 5–30 pounds more frequently, and up to 30 pounds very frequently. Employee is required to frequently stand, recline (lie on back), kneel, walk, twist, reach, and use feet to repair and operate machinery. Employee is required to occasionally sit, stoop, crouch, squat, climb, and crawl. Constant use of hands and fingers to handle or feel objects, tools, or controls, computer equipment, and other office equipment. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have listening, speaking, and writing skills to communicate with customers and the service office.

Equal Opportunity Statement

We are an affirmative action/equal opportunity employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex (including pregnancy and related medical conditions, gender identity and sexual orientation), age, national origin, disability status, genetic information, veteran or military status, or any other characteristic protected by law. All job offers are contingent upon satisfactory drug screen results.