Shop Operations Associate

TVB Metal Solutions; Morgan Hill (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

TVB Metal Solutions in Morgan Hill, CA is seeking a dependable, mechanically inclined Shop Operations Associate to support the day-to-day metal distribution and processing shop. This entry-level, hands-on role offers on-the-job training on materials, equipment, safety procedures, and order-processing systems, with potential to advance into CNC/plasma work as you gain proficiency.

A typical day includes pulling orders, cutting material, loading trucks, assisting customers at the counter,

Qualifications

• Experience or aptitude in metal shop operations is beneficial
• Ability to read measurements and use a tape measure
• Comfort with basic math, fractions and decimals
• Willing to learn multiple functions and operate shop equipment safely
• Proactive in keeping a clean, organized, and safe work area

Responsibilities

• Pull, verify, stage, process, and prepare customer orders for pickup or delivery
• Identify and locate steel, aluminum, and other stocked materials
• Accurately measure material and process cuts according to orders
• Learn to safely operate shop equipment, including band saws, shears, and eventually CNC/plasma
• Load and unload vehicles and assist with inventory counts and organization
• Assist customers at the counter in a professional and helpful manner
• Prepare quotes, sales orders, packing lists, and order documentation
• Ensure safety procedures are followed and equipment is maintained

Skills

Operations skills

Interpersonal skills

Analytical skills

Clear communication

Customer service mindset

Safety awareness

Mechanical aptitude

Education

High school diploma or equivalent

Job description

TVB Metal Solutions is a metal fabrication and manufacturing company serving a diverse range of commercial and industrial customers. The team focuses on delivering precise, reliable metal products and services, from custom components to larger assemblies. Operations emphasize safety, quality workmanship, and on-time delivery. Employees work in a collaborative shop environment where hands-on skills and continuous improvement are valued. The company offers opportunities to grow technical and operational expertise within a busy, production-oriented setting. It’s our job to keep our customers’ jobs moving.

Position Summary

We are looking for a dependable, mechanically inclined Shop Operations Associate to support the day-to-day operation of our metal distribution and processing shop.

This is an entry-level, hands-on position designed for someone who is willing to learn. Previous metal shop experience is helpful but not required. We will train the right person on our materials, equipment, safety procedures, and order-processing systems.

This is a varied position. A typical day may include pulling customer orders, cutting material, loading a truck, helping a customer at the counter, receiving inventory, cleaning the shop, performing basic equipment maintenance, or preparing an order for delivery.

As skills and experience develop, the employee will be trained on additional equipment and responsibilities, including CNC equipment and more advanced order processing.

Primary Responsibilities

• Pull, verify, stage, process, and prepare customer orders for pickup or delivery.
• Identify and locate steel, aluminum, and other stocked materials.
• Accurately measure material and process cuts according to customer orders.
• Learn to safely operate shop equipment, including band saws and shears.
• Progress into operation of CNC/plasma equipment after demonstrating proficiency with foundational shop processes.
• Load and unload customer vehicles, delivery vehicles, and incoming material.
• Safely move and organize long, heavy, and bulky metal products.
• Operate forklifts and other material-handling equipment after completing required training.
• Receive incoming material and verify products and quantities against receiving documentation.
• Assist with inventory counts, organization, labeling, and material location accuracy.
• Maintain a clean, organized, and safe shop.
• Sweep and clean work areas, dispose of scrap, empty bins, and keep aisles and equipment areas clear.
• Perform routine equipment inspections, cleaning, lubrication, and basic preventative maintenance as assigned.
• Assist customers at the counter in a professional and helpful manner.
• Learn and use the company's counter order and quoting system.
• Prepare and process quotes, sales orders, packing lists, and other order documentation.
• Verify material dimensions, quantities, cuts, and order requirements before releasing completed orders.
• Assist with opening and closing the shop, including equipment readiness, cleanup, organization, and securing the facility.
• Follow all PPE, equipment, lifting, material-handling, and shop safety procedures.
• Work occasional weekend hours when business needs require.
• Open to make local customer deliveries using company vehicles when needed, if licensed to do so. No CDL is required for this position.
• Perform other shop, warehouse, customer-service, and operational duties as assigned.

What We're Looking For

Previous metal shop experience is not required. We are willing to train someone who demonstrates the right attitude, reliability, mechanical aptitude, and willingness to learn.

The successful candidate should:

• Be dependable and arrive ready to work on time.
• Be comfortable working in an active industrial/shop environment.
• Be mechanically inclined and comfortable learning to operate equipment.
• Be able to accurately read a tape measure.
• Have basic math skills, including fractions and decimals.
• Follow written and verbal instructions carefully.
• Pay attention to dimensions, quantities, material specifications, and order details.
• Be comfortable using a computer or tablet for order processing.
• Communicate professionally with customers and coworkers.
• Be willing to clean, organize, and perform routine shop work as part of the job.
• Understand that safety takes priority over speed.
• Be willing to learn multiple functions rather than performing only one assigned task.
• Approach the work with a can-do attitude—willing to learn, pitch in, solve problems, and help wherever needed.

Qualifications

• Candidates should possess strong operations skills, including workflow coordination, inventory awareness, and attention to shop safety and organization.
• Candidates should possess solid interpersonal skills to collaborate effectively with supervisors, technicians, and other team members in a busy shop environment.
• Candidates should possess analytical skills to interpret job tickets, verify measurements or counts, and identify operational issues or process improvements.
• Candidates should possess clear communication skills to relay information accurately, follow instructions, and document job status or inventory updates.
• Candidates should possess customer service awareness when interacting with internal stakeholders, vendors, or drivers, ensuring professional and timely support.
• Basic mechanical aptitude or experience in a manufacturing, warehouse, or metal shop environment is beneficial.
• Ability to stand, lift, and move materials safely throughout the workday; familiarity with hand tools or shop equipment is a plus.
• High school diploma or equivalent preferred; willingness to follow safety protocols and participate in training required.