Shop Manager, Macy's Herald Square - New York, NY

Michael Kors; New York (NY); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Michael Kors in New York is seeking a Shop Manager to lead in a fast-paced, fashion-forward environment. You will drive sales by delivering an elevated customer experience and by educating and motivating retail partners.

As a Shop Manager, you’ll maintain a premier sales floor presence, engage clients, host events, and align with district managers and the corporate office on brand standards and visual excellence.

Qualifications

• Customer-service oriented and brand ambassador mindset.
• Ability to educate and motivate retail partners and drive results.

Responsabilités

• Maintain sales floor presence and engage with clients.
• Provide elevated customer experience through engagement, clienteling, and hosting events.
• Empower and train retail partners on product knowledge, sales skills, and visual standards.
• Align with retail management on Michael Kors business needs and standards.
• Ensure visual excellence is consistently maintained.
• Communicate clearly with District Manager, corporate office, and retail partners.

Connaissances

Customer service

Sales

Retail training

Visual merchandising

Leadership

Description du poste

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

SHOP MANAGER

WHO YOU ARE:

Our leaders at Michael Kors are stylish, driven, multi-tasking individuals who are customer service focused brand ambassadors. Success starts with being an entrepreneur – we encourage an innovative workplace to creatively deliver results in a department store! As a Shop Manager, you will drive your business by providing an elevated experience to customers while educating and motivating retail partners.

WHAT YOU’LL DO:

• Maintain sales floor presence, supporting and engaging with clients
• Provide an elevated customer experience through engagement, clienteling, and hosting events
• Empower, motivate, and train retail partners on product knowledge, sales, and visual excellence to gain support
• Align with retail management partners on all Michael Kors business needs and standards
• Ensure visual excellence is consistently maintained
• Develop clear, consistent, and organized methods of communication with District Manager, corporate office, and retail partners regularly

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