Shop Manager: Lead a High-Performance Auto Service Team

Socket.dev; Corinth (MS); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Free preventive care

Dental and vision coverage

Company-paid life insurance

Monthly bonus program

401(k) plan

Paid time off

Employee discounts

Paid training

Advancement opportunities

Job summary

Strickland Brothers is seeking a Shop Manager in Corinth, MS to lead a busy service center. You will guide day-to-day operations, coach a team, and drive performance across oil changes, sales, labor efficiency, and customer satisfaction.

The role emphasizes hands-on leadership, a focus on fast, friendly service, and growth into higher-level management roles. Expect a 50-hour workweek with weekly pay and bonus opportunities tied to shop performance.

Responsibilities

• Lead, coach, and develop a high-performing service center team.
• Recruit, interview, hire, and train team members.
• Provide ongoing coaching and feedback to support employee development.
• Foster a positive team environment aligned with company standards.
• Deliver an exceptional customer experience and maintain high customer satisfaction.
• Address customer concerns and resolve issues quickly and professionally.
• Monitor customer feedback and coach the team to improve service quality.
• Oversee daily shop operations including opening and closing procedures.
• Manage workflow by assigning technician roles and maintaining efficient service flow.
• Ensure the shop remains clean, safe, and organized at all times.
• Drive shop performance by monitoring service volume, sales, labor efficiency, and customer satisfaction.
• Create weekly schedules and manage labor to support operational needs.
• Partner with the Area Manager to review performance and set shop goals.
• Maintain accurate inventory levels and complete counts.
• Manage cash handling procedures including daily deposits.
• Ensure compliance with company policies, safety standards, and procedures.

Job description

Strickland Brothers is seeking a Shop Manager in Corinth, MS to lead a busy service center. You will guide day-to-day operations, coach a team, and drive performance across oil changes, sales, labor efficiency, and customer satisfaction.

The role emphasizes hands-on leadership, a focus on fast, friendly service, and growth into higher-level management roles. Expect a 50-hour workweek with weekly pay and bonus opportunities tied to shop performance.