Shop Manager- Downey Stonewood Center, CA- Macy's

Michael Kors; Downey (CA); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Generous Personal and Vacation Days

Internal mobility across brands

Cross-brand Discount

Exclusive Employee Sales

Paid Parental Leave

401k Match

Clothing Allowance

Job summary

Michael Kors in Downey, CA is seeking a Shop Manager who will drive the business by delivering an elevated in-store experience. You will lead a team, coach partners, and ensure products are presented to reflect the brand’s standards and style.

The role requires at least 2 years in retail management, strong English communication, and the flexibility to work weekends and peak shopping periods. This position offers the chance to grow with a global fashion house and shape customer experiences daily.

Qualifications

• Minimum 2+ years retail management experience.
• Proficiency in reading, speaking and writing in English is required.
• Authorization to work in the United States; no visa sponsorship.

Responsibilities

• Maintain sales floor presence, supporting and engaging with clients.
• Provide an elevated customer experience through engagement, clienteling, and hosting events.
• Empower, motivate, and train retail partners on product knowledge, sales, and visual excellence.
• Align with retail management partners on all Michael Kors business needs and standards.
• Ensure visual excellence is consistently maintained.
• Develop clear, consistent, and organized communication with District Manager, corporate office, and retail partners regularly.

Skills

Retail management

Customer service

Team leadership

Communication

Job description

**Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.****If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!**—**SHOP MANAGER****WHO YOU ARE:**Our leaders at Michael Kors are stylish, driven, multi-tasking individuals who are customer service focused brand ambassadors. Success starts with being an entrepreneur – we encourage an innovative workplace to creatively deliver results in a department store! As a Shop Manager, you will drive your business by providing an elevated experience to customers while educating and motivating retail partners.**WHAT YOU’LL DO:*** Maintain sales floor presence, supporting and engaging with clients* Provide an elevated customer experience through engagement, clienteling, and hosting events* Empower, motivate, and train retail partners on product knowledge, sales, and visual excellence to gain support* Align with retail management partners on all Michael Kors business needs and standards* Ensure visual excellence is consistently maintained* Develop clear, consistent, and organized methods of communication with District Manager, corporate office, and retail partners regularly**YOU’LL NEED TO HAVE:*** Minimum of 2+ years retail management experience* Proficiency in reading, speaking and writing in English is required* Authorization to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.* Ability to meet store scheduling and availability expectations, including the ability to work a flexible schedule, including weekends, holidays, and high retail traffic and sales days, including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.**WE’D LOVE TO SEE:*** Tech Savvy; effective communicator with strong written and verbal skills* An entrepreneur with the ability to drive results; problem solver and strategic* Well connected with the ability to engage with partners and customers; a true brand ambassador* Flexible learning with the ability to adapt in a continuously evolving work environment* Strong ability to style and knowledge of fashion**MICHAEL KORS PERKS:*** Generous Personal and Vacation Days* Internal mobility across brands* Cross-brand Discount* Exclusive Employee Sales* Paid Parental Leave* 401k Match* Clothing Allowance**PHYSICAL REQUIREMENTS:**The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.* Ability to stand and walk for extended periods (up to 8 hours per shift).* Ability to lift and carry up to 30 pounds.* Ability to reach overhead, bend, kneel, and stoop.* Ability to handle merchandise and operate point-of-sale equipment.* Ability to visually assess merchandise and customer needs.* Ability to communicate clearly with customers and team members in both written and verbal formats.* Ability to work in busy environments, including but not limited to working under bright lights, with music, and during peak traffic hours.Michael Kors is committed to providing reasonable accommodation to qualified individuals with disabilities.—The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail] compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.Compensation Range:27.00 - 31.00 USD