Shop Manager, Dillard’s Northpark

Michael Kors; Dallas (TX); On-site; USD 50,000 - 75,000; Full time

Job summary

Michael Kors is seeking a Shop Manager for their Dillard’s Northpark location in Dallas. The ideal candidate will have a passion for fashion, a strong customer service focus, and at least 2 years of retail management experience. This role involves driving sales, training staff, and ensuring a premium shopping experience for customers.

Benefits

Cross-Brand Discount

Competitive paid time off

Internal mobility across Capri Brands

Exclusive Employee Sales

Paid Parental Leave

401k Match

Clothing Allowance

Qualifications

• Minimum of 2+ years retail management experience.

Responsibilities

• Maintain sales floor presence, supporting and engaging with clients.
• Provide an elevated customer experience through engagement and clienteling.
• Empower and train retail partners on product knowledge and sales.

Skills

Customer service

Communication

Problem solving

Strategic thinking

Fashion knowledge

Job description

For a copy of the Michael Kors California Consumer Privacy Act for applicants, employees and non-employee workers, please click here.

Shop Manager, Dillard’s Northpark

Apply at the Dallas/Fort Worth Metro location. Job type: Full time. Posted 28 days ago. Job requisition id: R_776680.

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

Job Description:

Shop Manager

Who You Are:

Our leaders at Michael Kors are stylish, driven, multi-tasking individuals who are customer service focused brand ambassadors. Success starts with being an entrepreneur – we encourage an innovative workplace to creatively deliver results in a department store! As a Shop Manager, you will drive your business by providing an elevated experience to customers while educating and motivating retail partners.

What You’ll Do:

• Maintain sales floor presence, supporting and engaging with clients
• Provide an elevated customer experience through engagement, clienteling, and hosting events
• Empower, motivate, and train retail partners on product knowledge, sales, and visual excellence to gain support
• Align with retail management partners on all Michael Kors business needs and standards
• Ensure visual excellence is consistently maintained
• Develop clear, consistent, and organized methods of communication with District Manager, corporate office, and retail partners regularly

You’ll Need To Have:

• Minimum of 2+ years retail management experience

We’d Love To See:

• Tech savvy; effective communicator with strong written and verbal skills
• An entrepreneur with the ability to drive results; problem solver and strategic thinker
• Well connected with the ability to engage with partners and customers; a true brand ambassador
• Flexible learner with the ability to adapt in a continuously evolving work environment
• Strong ability to style and knowledge of fashion

The Benefits:

• Cross-Brand Discount
• Competitive paid time off
• Internal mobility across Capri Brands (Michael Kors, Jimmy Choo, Versace)
• Exclusive Employee Sales
• Paid Parental Leave
• 401k Match
• Clothing Allowance

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At Capri, we are committed to creating a diverse and inclusive workplace. We aim to inspire change and growth within each other and believe that success results from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally protected basis. M/F/D/V.

If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at [e-mail].

About Us

Michael Kors has created an enduring and iconic luxury lifestyle brand with a distinctive point of view and global reach. The brand focuses on providing customers with accessories and clothes that are polished, chic, relaxed, and glamorous. Kors has received numerous industry awards and accolades.

Michael Kors is also committed to philanthropy, supporting organizations like God’s Love We Deliver and the United Nations World Food Programme, helping to fight world hunger and deliver over 35 million meals to date.