Shop Manager

SERVPRO of Vacaville / Dixon; Menomonee Falls (WI); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Training & development

Free uniforms

Vision insurance

Company parties

Job summary

SERVPRO of Milwaukee North is seeking a Shop Manager to oversee emergency response logistics, vehicle fleet, and equipment readiness in a busy warehouse environment. You will ensure safe vehicles, properly maintained gear, and stocked supplies to support 24/7 disaster response operations.

Success requires at least 2+ years in warehouse management or fleet coordination, strong mechanical aptitude, and proficient use of inventory software and Excel.

Qualifications

• 2+ years in warehouse management, fleet coordination, or facility maintenance.
• Mechanical aptitude to repair small engines or general machinery.
• Proficiency with inventory software, Excel, and email.
• Forklift certification preferred (or willing to obtain); IICRC certificates are a bonus.
• Valid driver's license with clean record.

Responsibilities

• Fleet Management.
• Maintenance Scheduling: track and schedule preventative maintenance for the fleet.
• Inspections: weekly vehicle inspections and proper documentation.
• Coordination: liaise with mechanics for major repairs and manage fuel cards.
• Minor Repairs: perform in-house maintenance to save costs.
• Equipment Repair & Maintenance.
• Testing & Cleaning: inspect and test restoration equipment after jobs.
• Repairs: troubleshoot and repair equipment components.
• Asset Tracking: manage check‑in/check‑out and inventory accuracy.
• Safety Compliance: enforce PPE use and OSHA standards.
• Inventory & Consumables: monitor stock levels and procurement.

Skills

Fleet management

Maintenance scheduling

Inspections

Coordination

Minor repairs

Equipment repair & maintenance

Testing & cleaning

Asset tracking

Safety compliance

Inventory management

Tools

Inventory management software

Microsoft Excel

Email systems

Job description

Position Summary

• 401(k) matching
• Company parties
• Competitive salary
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Benefits

Servpro of Milwaukee North offers:

• Competitive compensation
• Superior benefits
• Career growth opportunities
• Professional training and development
• Paid time off
• Free uniforms
• 401(k) matching
• Health, Dental, and Vision Insurance
• Company parties

Position Summary

The Shop Manager is the logistical backbone of our emergency response operations. You are responsible for ensuring that our field technicians have safe vehicles, fully functional equipment, and the necessary supplies to respond to disasters 24/7. This role requires a proactive "fix-it" attitude, strong mechanical aptitude, and the organizational skills to manage a busy warehouse environment.

Key Responsibilities

• Fleet Management
• Maintenance Scheduling: Track and schedule preventative maintenance (oil changes, tires, brakes) for the entire company fleet to minimize downtime.
• Inspections: Conduct weekly vehicle inspections to ensure trucks are clean, safe, and stocked with standard emergency kits and proper registration/insurance documentation.
• Coordination: Act as the primary liaison with local mechanics and dealerships for major repairs; manage fuel cards and GPS tracking systems.
• Minor Repairs: Perform minor vehicle maintenance in-house (e.g., bulb replacements, fluid top-offs, wiper blades) to save costs.
• Equipment Repair & Maintenance
• Testing & Cleaning: Inspect, clean, and test all restoration equipment (dehumidifiers, air movers, HEPA scrubbers, extractors) upon return from job sites.
• Repairs: Troubleshoot and repair broken equipment (e.g., replacing power cords, switches, filters, and pumps).
• Asset Tracking: Manage the check‑in/check‑out process to minimize equipment loss and ensure accountability using our inventory tracking system.
• Safety Compliance: Tag out unsafe equipment immediately and ensure all electrical tools meet OSHA safety standards (e.g., PAT testing).
• Inventory & Consumables
• Stock Management: Monitor inventory levels of critical consumables (chemicals, poly sheeting, tape, PPE, antimicrobial agents).
• Procurement: Place orders with vendors to replenish stock, ensuring best pricing and preventing shortages during high‑volume storm events.
• Job Staging: Ensure "ready‑kits" and consumable bins are pre‑packed and staged for rapid deployment by emergency crews.
• Shop Organization & Facility Management
• Housekeeping: Maintain a clean, organized, and safe warehouse floor, loading dock, and parking lot.
• Waste Disposal: Manage the proper disposal of job site debris, hazardous materials, and general waste.
• Health & Safety: Serve as the shop Safety Officer, enforcing PPE usage and safe lifting protocols within the warehouse.
• Exterior Facility Maintenance: Maintain the general appearance and functionality of the exterior.

Qualifications

• Experience: 2+ years in warehouse management, fleet coordination, or facility maintenance. Prior experience in the Restoration or Construction industry is highly preferred.
• Mechanical Aptitude: Proven ability to repair small engines, electrical appliances, or general machinery.
• Technical Skills: Proficiency with computers, specifically inventory management software, Microsoft Excel, and email.
• Certifications: Forklift certification is preferred (or willingness to obtain). IICRC certifications (WRT/FSRT) are a bonus.
• Physical Requirements: Ability to lift 50‑75 lbs regularly, stand for long periods, and tolerate warehouse environments (heat/cold).
• Driver’s License: Valid driver’s license with a clean driving record.

Success Metrics (KPIs)

• Equipment Uptime: 95% of total equipment inventory is clean, functional, and ready to rent at all times.
• Fleet Reliability: Zero missed jobs due to preventable vehicle breakdowns.
• Inventory Accuracy: Monthly inventory counts match system records within a 5% variance.

Compensation: $22.00 - $27.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self‑motivated, proactive, responsible, and service‑oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry‑leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.