Shop Manager

Universal Logistics Holdings, Inc.; Memphis (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Career advancement opportunities

National reach

Job summary

Universal Logistics Holdings, Inc. is seeking a Shop Manager to lead the maintenance shop for the fleet and equipment that support transportation, warehousing, and logistics services.

You will drive safe, efficient, and cost-effective maintenance programs while guiding technicians and maintaining regulatory compliance. The role emphasizes leadership, accountability for uptime, and collaboration with Operations, Dispatch, Safety, and Corporate Maintenance teams to optimize maintenance spend and

Qualifications

• 5+ years in fleet, transportation, or industrial maintenance.
• 2+ years in a supervisory or management role.
• Strong knowledge of diesel equipment, trailers, or material handling equipment.
• Working knowledge of DOT and OSHA regulations.
• Proficiency with CMMS and Microsoft Office.
• Strong organizational, leadership, and communication skills.

Responsibilities

• Manage day-to-day shop operations including preventive maintenance, repairs, inspections, and breakdown response.
• Ensure fleet readiness to support transportation, warehousing, and logistics operations.
• Schedule and prioritize work orders to minimize downtime and maximize asset utilization.
• Oversee inventory levels, parts procurement, and vendor relationships.
• Lead, coach, and develop maintenance technicians and staff.
• Monitor performance, enforce standards, and support hiring and onboarding as needed.
• Ensure safety compliance with DOT, OSHA, FMCSA, EPA, and company standards.

Skills

Leadership

Communication

Organizational skills

Safety awareness

Tools

CMMS

Microsoft Office

Job description

Are you looking to join a dynamic team that provides its people with the tools to be successful and opportunities to grow?

Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains.

Position Summary

The Shop Manager is responsible for overseeing the daily operations of the maintenance shop supporting Universal Logistics Holdings’ fleet and operational equipment. This role ensures safe, efficient, and cost‑effective maintenance practices while leading technicians, maintaining regulatory compliance, and supporting operational uptime across logistics and transportation services.

Key Responsibilities

Operations & Maintenance

• Manage day‑to‑day shop operations, including preventive maintenance, repairs, inspections, and breakdown response
• Ensure fleet and equipment readiness to support transportation, warehousing, and logistics operations
• Schedule and prioritize work orders to minimize downtime and maximize asset utilization
• Oversee inventory levels, parts procurement, and vendor relationships

Leadership & People Management

• Lead, coach, and develop maintenance technicians and support staff
• Assign work, monitor productivity, and enforce performance standards
• Support hiring, onboarding, training, and disciplinary actions as needed
• Promote a positive, safety‑focused, and accountable work culture

Safety & Compliance

• Ensure compliance with DOT, OSHA, FMCSA, EPA, and company safety standards
• Conduct and document inspections, audits, and maintenance records
• Enforce safety protocols, PPE requirements, and housekeeping standards
• Lead incident investigations and corrective action implementation
• Manage shop budgets, labor costs, overtime, and maintenance spend
• Track KPIs such as cost per mile/hour, productivity, and equipment availability
• Prepare reports related to maintenance performance and compliance
• Approve invoices, timecards, and maintenance documentation
• Identify opportunities for process improvements and cost savings
• Collaborate with Operations, Dispatch, Safety, and Corporate Maintenance teams
• Support company initiatives, new equipment rollouts, and system implementations

Qualifications

Required

• 5+ years of experience in fleet, transportation, or industrial maintenance
• 2+ years in a supervisory or management role
• Strong knowledge of diesel equipment, trailers, material handling equipment, or related assets
• Working knowledge of DOT and OSHA regulations
• Proficiency with maintenance management systems (CMMS) and Microsoft Office
• Strong organizational, leadership, and communication skills

Why Universal Logistics Holdings

• Industry leader in customized logistics solutions
• Stable, growing organization with national reach
• Competitive compensation and benefits
• Opportunities for career advancement within operations and leadership