Shop Foreperson - Mechanical (Bus)

Massachusetts Bay Transportation Authority; Everett (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Massachusetts Bay Transportation Authority (MBTA) is seeking a Shop Foreperson – Mechanical to oversee repair and overhaul of mechanical components for Bus Operations vehicles and equipment. The role covers engine shop, transmission room, hoist area, and related facilities to ensure safe, efficient, and compliant maintenance.

The position supervises assigned personnel, enforces safety standards, manages inventories, and collaborates with sites to ensure timely, cost-effective project completion.

Qualifications

• Requires high school diploma or GED or equivalent.
• Demonstrated organizational and analytical abilities.
• Ability to operate MS Word, Excel, and database systems for maintenance records.

Responsibilities

• Oversee assignment, oversight, and direction of maintenance crew activities.
• Inspect work for safety, schedules, and adherence to standards.
• Enforce MBTA safety standards and maintain inventory and facilities in safe condition.
• Provide technical guidance and instruction to staff.
• Drive to sites to supervise crews and respond to emergencies 24/7 as required.
• Document maintenance and personnel records; manage budgets and timelines.

Skills

Organizational skills

Analytical skills

Customer service

Leadership

English proficiency

Driver's license

CDL class B

Education

High school diploma or GED

Technical degree

Tools

MS Word/Excel

Database systems

Job description

The Shop Foreperson – Mechanical will oversee the repair and overhaul of mechanical components of Bus Operations vehicles and equipment. This position performs and supports work in the engine shop, transmission room, hoist area, and other sections of the repair facility to ensure equipment is maintained safely, efficiently, and in accordance with MBTA standards.

• Responsible for assignment, oversight, and direction of work crew activities under an assigned jurisdiction.
• Inspect work crew maintenance/repair activities to ensure that assignments are completed safely, within outlined schedules, and to all operating standards.
• Remain current with the MBTA's Safety Plan as well as the position's outlined responsibilities.
• Enforce the MBTA’s safety standards to ensure the safety of workers and customers.
• Ensure inventory levels, equipment, and facilities are protected in a safe, operating condition.
• Assume the responsibilities of the supervisor as needed.
• Assist with ordering, scheduling, and expediting all equipment necessary for project completion.
• Document, maintain, and prepare required maintenance and personnel records on manual or computerized tracking systems.
• Ensure budgetary goals are met and that all work is performed in a timely and cost-effective manner.
• Provide technical guidance and instruction to assigned employees as necessary.
• Drive a company or personal vehicle to visit work sites and/or transport crews or equipment as needed.
• Respond directly or through assigned personnel to emergencies and operational needs outside regularly assigned hours, including nights, weekends, and holidays, as required, twenty-four (24) hours per day, seven (7) days per week.
• Respond to each inquiry, whether from a customer, vendor, or co-worker in a courteous and professional manner.
• Uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees.
• Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable) and policies of the Authority including the EEO, Anti-Discrimination and Anti-Harassment and Anti-Retaliation policies.
• Perform all other duties and projects that may be assigned.

Additional responsibilities may include focus on one or more departments or locations.

Supervision

• Supervise assigned maintenance and repair personnel and direct daily work activities within the assigned shop, department, or functional area.

• High school diploma or equivalent (G.E.D.) from an accredited institution.
• Three (3) years of experience in vehicle mechanical and electrical repair.
• Effective organizational and analytical skills.
• Ability to use Microsoft Word, Excel, database applications, and other computerized maintenance or tracking systems.
• Possess excellent customer service skills.
• Ability to provide internal and external customers with a courteous and professional experience.
• Ability to supervise and work effectively with a diverse workforce.
• English language skills required for the effective performance of the position.
• A valid driver’s license in accordance with MBTA policy.
• A valid Class B Commercial Driver's License (CDL) or permit with general knowledge, air brakes, and passenger endorsements.

Substitutions

• None.

• A technical degree from an accredited institution.
• Maintenance training from a technical institute or related certificates.
• Previous lead, foreperson, or supervisory experience in vehicle maintenance, mechanical repair, or a related field.