Shop Foreman/ Lead Service Technician

American-Fleet-Supply-LLC; Clear Lake (IA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

16 days PTO + holidays

Health and wellness benefits

401(k) with match

Tuition reimbursement

Job summary

Allstate Peterbilt Group is seeking a Shop Foreman to lead advanced heavy-truck diagnostic and repair work. You will train apprentices, supervise daily shop operations, and ensure quality control on road-tested repairs.

The role requires strong leadership, extensive diagnostic skills, and ASE Master Technician or equivalent OEM training. You will guide technicians, stay current with TSBs and warranty changes, and coordinate with service advisors to explain needs to customers.

Qualifications

• 5+ years of advanced heavy truck/automotive repair experience.
• ASE Master Technician certification or equivalent OEM manufacturer training is required.
• CDL preferred with a clean driving record.
• Prior experience as a team lead or supervisor is helpful.

Responsibilities

• Train & mentor apprentices as the primary on-the-floor trainer.
• Assist with daily shop operations.
• Quality control: inspect and road-test repairs before sign-off.
• Provide technical support to diagnose stubborn failures and guide repairs.
• Lead by example with complex diagnostics and major mechanical work.
• Disseminate updates on product changes, TSBs, and warranty information.
• Lead monthly toolbox meetings on safety, repairs, and goals.
• Review work requests and help advisors explain needs to customers.
• Ensure accurate documentation of diagnostic steps and parts used on repair orders.

Skills

On-floor Training

Diagnostic Expertise

Leadership Experience

OEM Training

ASE Master Tech

Education

ASE Master Technician

Job description

Allstate P & S Clearlake
Clear Lake, IA 50428, USA

Description

Shop Foreman Key Responsibilities:

• Train & Mentor: Act as the primary on-the-floor trainer for apprentice technicians, helping guide and mentor them through complex diagnostic and repair procedures.
• Help with daily shop floor operations
• Quality Control: Inspect and road-test completed vehicles to verify the accuracy of repairs before final sign-off.
• Technical Support: Help technicians diagnose stubborn failures and recommend efficient, correct repair pathways.

Shop Foreman Hands-On Diagnostics & Repair:

• Lead by Example: Maintain high personal productivity by performing complex diagnostics, advanced electrical troubleshooting, and major mechanical repairs.
• Share Knowledge: Stay updated on product changes, technical service bulletins (TSBs), and warranty updates, and disseminate this information to the team.
• Lead Safety Lead: Lead monthly "toolbox meetings" to discuss safety compliance, new repair patterns, and departmental goals.

Shop Foreman Customer & Service Coordination:

• Consult & Advise: Review work requests, identify additional necessary or preventative maintenance, and assist service advisors in explaining technical needs to customers.
• Document Care: Ensure all technician stories, diagnostic steps, and parts used are documented accurately on repair orders.

Shop Foreman Qualifications & Skills

• Experience: 5+ years of advanced heavy truck/automotive repair experience, with a proven track record of fixing vehicles right the first time. Cummins, Paccar, Eaton type training and knowledge preferred.
• Leadership: Prior experience as a team lead or management helpful.
• Certifications: ASE Master Technician certification or equivalent OEM manufacturer training is required.
• Physical: Valid driver's license (CDL preferred) with a clean driving record and can pass a drug test.
• 16 days PTO plus holidays available during first year of employment
• Three different medical plans designed to fit your needs
• FSA/HSA plans to help with medical and childcare reimbursement
• Dental and Vision Insurance plans
• Short and Long-Term Disability
• Supplemental Term Life Insurance and other co-insurance options
• 401(k) with Match
• Multiple Tuition Reimbursement programs and scholarship opportunities
• Extensive in-house training
• Health and wellness benefits
• Doctor on Demand mobile app
• Verizon wireless employee discounts
• CDL re-imbursement program
• Safety glasses and boot allowance programs
• Multiple dealership locations to allow for relocation opportunities
• Endless advancement opportunities throughout the company

Allstate Peterbilt Group is an Equal Opportunity, Affinity Action, Minority, Female, Veteran, and Disability employer. The company is also a drug-free workplace; candidates are required to pass a drug test before beginning employment.

Shift: Monday- Friday 8:00 am -5:30pm

#INDS1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.