Shop Foreman

NEXTRAN CORPORATION; College Park (GA); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player in the commercial truck dealership sector is seeking a Shop Foreman to lead a team in delivering exceptional service. This role involves overseeing technicians, ensuring quality repairs, and maintaining high customer satisfaction. With a commitment to professional growth and a supportive work environment, this position offers a chance to thrive in a dynamic industry. Join a network that values family-centered principles and provides comprehensive benefits, including medical, dental, and retirement plans. If you have a passion for mechanical work and leadership, this is the opportunity for you.

Benefits

Disability Insurance

Paid Time Off

401(k) Retirement Plan with Match

Company-Paid Holidays

EAP

Great Medical, Dental, & Vision Benefits

Professional Growth Opportunities

Qualifications

• 7+ years of heavy-duty truck mechanical experience required.
• 3-5 years of supervisory experience preferred.

Responsibilities

• Assign work to achieve quality repairs and meet estimated repair times.
• Supervise technician trainees and provide technical support.

Skills

Heavy-duty truck mechanical experience

Supervisory experience

Verbal communication skills

Written communication skills

Basic computer skills

Understanding financial information

Education

High School Diploma

Technical training

Job description

Shop Foreman - Atlanta South (College Park), GA

Are you looking to further develop your profession into a career? Are you driven by opportunity?

Nextran Truck Centers is hiring!

Our Employees Benefit from:

Career Paths || Network of 25 Dealerships || Disability Insurance || Paid Time Off (2 weeks in the first year) || Nextran Paid Life Insurance

Family Centered Values || Medical and Dependent Care FSA || 401(k) Retirement Plan with Match || Company-Paid Holidays || EAP

Great Medical, Dental, & Vision Benefits || Social Responsibility Opportunities || 28+ Years of Industry Experience || Professional Growth

Job Responsibilities:

• Assign work in a productive manner to achieve quality repairs and ensure that the estimated time of repair (ETR) is met.
• Maintain constant and accurate communication with Service Writers and the Lead Uptime Technician.
• Assist the Lead Uptime Technician to ensure high customer satisfaction.
• Minimize customer wait times on new truck arrivals.
• Work with the Lead Uptime Technician during quality control to minimize reworks, comebacks, and customer dissatisfaction.
• Challenge technicians with assigned work and coach them, recommending training and discipline as needed.
• Supervise technician trainees directly.
• Provide technical support to technicians and management.
• Follow customer contact and communication policies.
• Adhere to all Nextran policies and procedures, including "Nextran’s Pledge to Customers."
• Gather quality control feedback for coaching.
• Assist with heavy diagnostic jobs.
• Notify the Service Manager of broken tools and unsafe conditions.
• Perform other duties as assigned based on departmental needs.

Preferred Qualifications:

• Minimum of seven years of heavy-duty truck mechanical experience.
• Three to five years of supervisory experience.
• Strong verbal and written communication skills.
• Basic computer skills.
• Ability to understand financial information related to dealership operations.
• High School Diploma; college or technical training preferred but not mandatory.
• Valid CDL license is a plus but not required.

We are a network of commercial truck dealerships committed to providing the best products and services through highly skilled associates focused on delivering the lowest life-cycle cost to our customers. Spanning the Southeast and Midwest United States, we offer sales, parts, and service for leading brands including Mack, Volvo, Isuzu, GMC, Ford, Hino, and Kalmar Ottawa. EEO Employer