Shoe Sales Associate — Growth, Perks & Team Vibe

Caleres; Lancaster (Lancaster County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Shoe discounts

Relaxed dress code

Dayforce Wallet access

Store transfers within 850 stores

Career development & learning

Employee assistance programs

Total rewards program

Job summary

Famous Footwear in Lancaster, PA is seeking a dedicated Sales Associate to deliver an exceptional in-store experience. You’ll greet customers, assess needs, and help them find the perfect shoes while benefiting from a 30% employee discount across Caleres brands.

You’ll thrive in a fast-paced team, stay informed on trends, and contribute to a welcoming store culture with integrity and passion for shoes.

Qualifications

• HS diploma required.
• Ability to build relationships with store colleagues and customers.
• Positive communication with store staff and leadership.
• Ability to exercise independent judgment with Store Sales Manager as needed.
• Solid understanding of general retail practices and procedures.
• Team oriented with flexible scheduling (holidays, nights, weekends).

Responsibilities

• Ensure daily store tasks (pricing, shipments, inventory) are accurate and store runs smoothly.
• Provide stellar customer engagement and drive sales with a focus on Famous Footwear brands.
• Contribute to a positive in-store culture and help customers find the right shoes.

Skills

Customer service

Sales

Teamwork

Communication

Education

High School Diploma

Job description

As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture where customers say, “I’ll take it” and are loyal to your store, our brands, and our company. You are a team player, celebrating individual and team successes. You are committed to staying informed about trends and sharing that knowledge with customers, ultimately building engaging customer experiences. Most importantly, you LOVE shoes and regardless of your style, you help every person who enters the store experience a little bit of that Famous Feeling.

What You’ll be Doing

• Ace Retail Operations: You’ll ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in, keeping the store running like a tightly laced sneaker. Utilizing our company standards as a framework for success, you’ll deliver on our goal of keeping the store clean, organized, and all our famous styles easily shoppable.
• Be a Famous Culture Influencer: Champion our Famous culture with pride by embodying the behaviors that power our Customer Connection. You’ll provide stellar customer engagement, leaving customers wowed with consistently top-notch experiences powered by your attentiveness and determination to deliver them the styles and brands they crave.
• Elevate to Your Goal-Crushing Era: You’ll bring your best to each day; take accountability for your effort and its impact on Famous Footwear’s overall performance. You’ll review store performance and drive sales with purpose and urgency to achieve goals. Every shoe sale counts! As a ‘goal-getter’, you deliver clear, concise and timely communications to the entire store team and employ active listening to ensure understanding among teammates.
• Act with Integrity: Your high standards will keep you sticking to company policies and procedures. Always acting with integrity, you’ll be open to and seek feedback to improve your skillset and further your professional development!
• Bring the Positive Vibes: Embrace diversity and inclusivity as our team superpower, upholding a work environment where every associate feels included and respected. Maintain a positive and proactive mindset, even in the face of challenges, you’re the type of person to uplift and support others. To help others be their best, you’ll help your teammates be their best selves by assisting with training and development when needed.
• Be a Shoe-off: You are shoe-obsessed (no judgment.) When a customer enters the store, you’re a shoe sleuth on the hunt for the perfect styles to suit their needs. It brightens your day to make shoe recommendations and ensure our customers leave the store with the perfect fit…and that Famous Feeling.

Essential Functions: Other responsibilities may be performed as needed to ensure the needs of the business are met. Overtime hours may be required to meet business needs.

Perks You’ll Enjoy!

• Our Shoe Discounts. No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount across Caleres’s retail stores – Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Relaxed Dress Code & Small Team Environment. You will be a valued member in a supportive and hands-on setting. Our relaxed dress code policy lets you showcase your authentic self while you work.
• Daily Access to Pay. Love an early pay day? Get paid as you earn (without the fees) with Dayforce Wallet.
• Ease of Transferring Locations. We have over 850 store locations you can easily transfer within.
• Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow their careers at our corporate offices.
• Employee Assistance Programs. Receive 24/7 access to a comprehensive suite of individual support options, including emotional support, work-life solutions, legal guidance, financial resources and more, via online & phone.
• Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates. To learn more details about our Total Rewards program, visitwww.yourcaleres.com.

Preferred Qualifications & Education

• High School Diploma/GED
• Able to build constructive and effective relationships within store
• Demonstrates an ability to communicate positively with store associates at all levels
• Must exercise independent judgment and discretion partnering with Store Sales Manager as needed
• Strong working knowledge of general retail practices and procedures
• Ability to work effectively within a team
• Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, weekends and extended hours

Physical Requirements and/or Environment

• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques;
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting;
• Ability to be mobile on the sales floor for extended periods of time.