Shipping Supervisor

Flex-N-Gate LLC.; Michigan; On-site; USD 52,000 - 76,000; Full time

Job summary

Flex-N-Gate LLC. is looking for a Shipping Supervisor to coordinate and optimize shipping activities, improve delivery performance, and ensure customer satisfaction.

The role emphasizes accuracy in documentation, scheduling, and communication with internal teams and customers. The ideal candidate will have 3-5 years of related experience, strong verbal and written communication, and proficiency with Microsoft Office and database tools.

Qualifications

• 3-5 years’ experience in a similar role.
• Strong communication skills (both verbal and written).
• Proficiency with database applications and Microsoft Office.
• Must be a highly motivated, service and team-oriented individual with an attention to detail.
• Strong analytical ability
• Problem solving skills

Responsibilities

• Perform trusted link process to download releases on CMS
• Make sure releases has not been duplicated
• Follow up on shipping schedules (weekly & daily)
• Transportation access authorization
• Generates shipping paperwork
• ASN validation
• Paperwork records
• Customer´s tickets respond
• Reports open issues at on shift change
• Order materials, supplies, or equipment
• Prepare documentation for contracts, transactions, or regulatory compliance.
• Package objects for shipping
• Deliver items
• Respond to customer problems or complaints

Skills

Customer Focus

Communication skills

Energy and Stress management

Team Work

Problem Solving

Operating Equipment

Ethics and Integrity

Analytical

Negotiation

Troubleshooting

Tools

Microsoft Office

Job description

Summary

The Shipping Supervisor develops and coordinates shipping activities through standardized work instructions. Shipping activities are focused on company targets in order to ensure Customer satisfaction. A main objective is to improve the customer’s delivery performance.

Core Competencies

• Customer Focus
• Communication skills
• Energy and Stress management
• Team Work
• Problem Solving
• Operating Equipment
• Ethics and Integrity
• Analytical
• Negotiation
• Troubleshooting

Job Duties

• Perform trusted link process to download releases on CMS
• Make sure releases has not been duplicated
• Follow up on shipping schedules (weekly & daily)
• Transportation access authorization
• Generates shipping paperwork
• ASN validation
• Paperwork records
• Customer´s tickets respond
• Reports open issues at on shift change
• Order materials, supplies, or equipment
• Prepare documentation for contracts, transactions, or regulatory compliance.
• Package objects for shipping
• Deliver items
• Respond to customer problems or complaints

Requirements

• 3-5 years’ experience in a similar role
• Strong communication skills (both verbal and written).
• Proficiency with database applications and administration systems, specifically Microsoft Office.
• Must be a highly motivated, service and team-oriented individual with an attention to detail.
• Strong analytical ability
• Problem solving skills
• Demonstrated good internal customer service skills