Shipping Supervisor

CUREXA - EAST LLC; Galloway Township (NJ); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

401(k)

Medical

Dental

Vision

Supplemental coverage

Job summary

Curexa - EAST LLC is seeking a Shipping Supervisor to lead pharmacy fulfillment operations, manage staff workflows, and ensure regulatory compliance. You will direct daily production, coach staff, and maintain KPIs in a fast-paced environment.

Responsibilities include coordinating with Account Managers and various departments, conducting performance reviews, and ensuring safety and quality standards across all shifts.

Qualifications

• 18 years or older with High School Diploma or GED equivalent.
• Excellent written and verbal communication skills.
• Basic math skills.
• Ability to read, write and speak English.
• Must be able to lift up to 25 lbs.
• Standing for most of the shift.
• Basic computer proficiency; willingness to learn pharmacy software.
• At least 2 years of previous management or supervisory experience.
• Project management skills, organization, and attention to detail.

Responsibilities

• Oversee and optimize production workflow to meet service level goals.
• Lead weekly huddles with Pharmacist(s) and Team Leads to review staffing and issues.
• Hire and schedule staff to meet business needs; approve PTO and clock-ins.
• Coach Team Leads on workflow, quality, and regulatory compliance.
• Ensure regulatory and SOP adherence across the team; address deficiencies promptly.
• Coordinate with Purchasing/Inventory for supplies and equipment; liaise with facilities for maintenance.
• Monitor and report daily/weekly/monthly metrics to Operations leaders.
• Maintain a safe, clean, and compliant work environment according to policies.

Skills

Team management

Supervisory experience

Regulatory compliance

Communication

Scheduling

Hiring

Coaching

Education

High School Diploma

Tools

Pharmacy software

Microsoft Office

Job description

Description

The Shipping Supervisor is a shipping position who supports Curexa Pharmacy services through the management of pharmacy personnel and workflows. The position will assist the Supervisor, Operations, Manager, Operations and Director, Operations, in numerous aspects of pharmacy fulfillment services, including but not limited to, operating procedure, personnel management, and workflow management.

Technical duties include, but are not limited to, workflow and service level management, staff development, and regulatory compliance. Responsible for delegating operational and regulatory tasks, directing fulfillment workflow, and other duties as assigned.

Shall maintain a safe, clean and sanitary working environment by complying with Curexa policies and procedures, SOPs, NJ state Board of Pharmacy regulations and federal laws, and to facilitate Curexa's growth and success of the pharmacy.

REPORTING RELATIONSHIPS

Shipping Supervisor reports directly to the Supervisor, Operations and Manager, Operations and indirectly reports to Director, Operations and the assigned Pharmacist(s) on duty.

ESSENTIAL FUNCTIONS, RESPONSIBILITIES, DUTIES, AND TASKS

• Determine and ensure overall production's workflow is maintained efficiently and adjust accordingly to align with defined service level goals relating to inventory replenishment and/or identified Service Level Agreement items; review daily operations metrics, KPI's, and provided data when addressing workflow; share this information with
• Team Leads as warranted
• Collaborates directly with Account Managers, Partner Support, Warehouse/Inventory/Purchasing, and Lab
• Operations Management staff to address and resolve partner service level, communication, logistics, and inventory issues in a timely fashion
• Audit, monitor, and ensure all staff are following regulatory / quality standards / processes and policies in place as defined by Curexa's Policy & Procedures, Quality Systems, and SOP's
• Lead weekly huddles with Pharmacist(s) and Team Leads to discuss workflow, staffing, and issues
• Coach and develop Team Leads on workflow management, quality and regulatory compliance; hold one on ones with each Technician Lead (at least once monthly)
• Hold monthly Staff meeting to communicate new or policy review, company updates, quality, and regulatory information to all staff; provide documented meeting agenda and attendance sheets to the regulatory designee
• Monitor email and team chat(s) and provide communication responses, acknowledgement, or updates for requests from fulfillment staff, account managers, and upper management promptly (within an hour of request) via email or teams chat; ensure processes are in place for communication responses to occur during all of production working hours
• Interview and hire staff to fill for approved budgeted positions
• Set and approve work schedules to meet the needs of the business; approve PTO for all staff; monitor/update for missing clock in/out punches
• Address via counseling (verbal and documented) with staff members who are non-compliant with Curexa's policies, SOPs, quality standards, approved productivity metrics, or proper behavior
• Conduct annual (and 30/60/90 day for new hires) performance reviews for staff in a timely and reasonable manner
• Coordinate with trainer for new employee onboarding / training and existing staff certification, competency, and retraining
• Address issues affecting team workflow promptly and escape issue to proper upper management when applicable
• In conjunction with Team Leads, handle and submit written request(s) for ordering of supplies / equipment to designated Purchasing Specialist or Inventory Manager
• Coordinate with facilities for maintenance or Preventative Maintenance or directly with vendors of equipment for repairs or servicing when applicable; update, communicate, and coordinate with the Quality Control Manager for internal compliance documentation of equipment that is down or in need of repair or servicing
• Assist in developing production metrics and standard times for reasonable completion of task(s)
• Collect and report daily/weekly/monthly metrics to Operations Analyst and Manager, Operations
• Communicate with Warehouse designated staff to coordinate delivery of required raw materials, packaging, and supplies
• Support area's workflow by filling, packaging, or labeling product; incorporating additional new preparations into area's workflow as warranted
• Supports the goals, policies, and standard operating procedures of the pharmacy
• Works directly with the Manager, Operations or designated Quality/Regulatory Compliance personnel to implement and roll out new or changes/improvements to existing policies and procedures, maintain cleaning schedule, and address deficiencies identified via internal quality audits in timely fashion
• Works directly with the Trainer(s) to schedule, identify, and re-enforce training/retraining of team members to ensure compliance, competency, and documentation of approved best standards of practice
• Works directly with the Manager, Operations to continuously monitor and improve overall operational workflow to maintain and exceed Curexa's defined Service Level targets
• Monitors and assures work area is maintained as a safe, clean, and sanitary condition at all times; addresses any deviations from a safe, clean, and sanitary conditions immediately
• Maintain confidentiality of all company information and ensure support personnel exercise equal discretion
• Operate ethically and in compliance with all federal, state board of pharmacy and accreditation regulations and all USP 795 and USP 800 guidelines for an FDA 503a pharmacy

WORKING CONDITIONS & PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather); work near moving mechanical parts; work in high, precarious places; outdoor weather conditions; extreme cold (non-weather) and extreme heat (non-weather).

The noise level in the work environment is usually moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to walk and use hands. The employee is occasionally required to stand, sit, reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25+ pounds. Specific vision abilities required by this job include peripheral vision.

Schedule, Pay and Benefits

Schedules: Monday-Friday 8:00AM-4:00PM

Pay: $23.00–$26.00 per hour

Benefits: 401(k), medical, dental, vision, and supplemental coverage.

Requirements

REQUIREMENTS (GENERAL, SKILLS, KNOWLEDGE, AND ABILITIES)

• 18 years if age or older with High School Diplonna/GED equivalent
• Excellent written and verbal communication skills
• Basic math skills
• Ability to read, write and speak English
• Must be able to lift up to 25 lbs. over short distances
• Body movements consist of walking, turning the head and torso, reaching, grasping, bending; and flexing the arms,
• legs, wrists and fingers. Standing for most of the shift.
• Ability to accomplish tasks in a timely manner and with accuracy
• Basic computer proficiency with the willingness to learn specific pharmacy-based computer software; Word and Excel
• proficiency is a plus
• At least 2 years of previous management or supervisory experience
• Project management skills, organization, and attention to detail