Shipping Supervisor

Bdiexpress; Cleveland (OH); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Profit-sharing program

Leave programs

Job summary

BDI Express is seeking a Shipping Supervisor to oversee the shipping team within the Warehouse department in Cleveland, OH. This full-time role ensures accurate and timely shipments, maintains safety standards, and drives productivity on the shift.

You will manage staffing, coordinate processes, and coach staff to meet daily targets while aligning operations with company policies and customer expectations.

Qualifications

• High school diploma or GED required.
• Minimum 5 years of warehouse or distribution experience.
• Minimum 3 years of team leadership or supervisory experience.
• Strong verbal and written communication skills.
• Ability to work under pressure and meet tight deadlines.
• Strong planning, organizational, and problem-solving abilities.
• Ability to collaborate across teams and with transportation providers.

Responsibilities

• Oversee hiring, training, development, scheduling, performance, and day-to-day activities of shipping staff.
• Ensure staffing coverage during normal hours of operation.
• Coordinate the effective use of automated and manual processes, systems, and material-handling equipment.
• Lead, motivate, and encourage teamwork to ensure productivity and targets are met.
• Communicate company policies, values, and vision to employees and ensure daily decisions align with goals.
• Conduct team meetings to communicate priorities and provide updates.
• Provide coaching and performance feedback to support development.
• Liaise between warehouse operations and transportation providers to ensure timely shipments.
• Coordinate consolidation and shipment of goods.
• Perform hands-on work in shipping and order-consolidation as needed.
• Ensure equipment is maintained, stored, and operated safely.
• Maintain high standards of health, safety, hygiene, and security.
• Monitor operations to achieve productivity and service objectives.
• Identify issues and implement solutions to maintain efficient flow.
• Manage and maintain inventory levels of shipping supplies.
• Monitor cleanliness and organization of the shipping area.
• Cross-train in supervision of other warehouse areas for coverage.
• Perform other related duties as assigned.

Skills

Strong verbal and written comms

Team leadership

Delegation

Interpersonal skills

Planning and organizing

Attention to detail

Problem solving

Collaboration

Education

High school diploma or GED

Job description

Shipping Supervisor

Department: Warehouse

Employment Type: Full Time

Location: Cleveland, OH - DC99

Description

The Shipping Supervisor plays a critical role in the supply chain process by overseeing the people, processes, and systems responsible for the timely and accurate shipment of goods. This position is accountable for achieving productivity and operational targets throughout the assigned shift while maintaining an efficient workflow and high level of service.

The Shipping Supervisor is also responsible for ensuring compliance with workplace health and safety standards and maintaining the security of the facility, inventory, and equipment.

Key Responsibilities

Responsibilities:

• Oversee the hiring, training, development, scheduling, performance, and day-to-day activities of shipping staff.
• Ensure adequate staffing and warehouse coverage during normal hours of operation.
• Coordinate the effective use of automated and manual processes, systems, and material-handling equipment.
• Lead, motivate, and encourage teamwork to ensure productivity and operational targets are consistently met or exceeded.
• Communicate company policies, values, and vision to employees and ensure daily activities and decisions align with organizational goals.
• Conduct team meetings as needed to communicate priorities, provide updates, address issues, and reinforce expectations.
• Provide coaching and performance feedback to support employee development and accountability.
• Serve as a liaison between warehouse operations and transportation providers to support timely and accurate shipments.
• Coordinate and monitor the consolidation, preparation, and shipment of goods.
• Perform hands-on work in shipping and order-consolidation activities as needed.
• Ensure material-handling equipment is properly maintained, stored, and operated in accordance with company and safety requirements.
• Maintain high standards of workplace health, safety, hygiene, and security.
• Monitor operations to ensure productivity and service objectives are achieved.
• Identify operational issues and implement appropriate solutions to maintain an efficient flow of work.
• Manage and maintain appropriate inventory levels of shipping supplies.
• Monitor the cleanliness, organization, and overall upkeep of the shipping area.
• Cross-train in the supervision of other warehouse areas to provide operational coverage and backup support as needed.
• Perform other related duties and responsibilities as assigned.

Skills, Knowledge and Expertise

Qualifications:

• High school diploma or GED required.
• Minimum of 5 years of experience in a warehouse or distribution environment.
• Minimum of 3 years of team leadership or supervisory experience.
• Strong verbal and written communication skills.
• Demonstrated ability to lead, motivate, and develop employees.
• Strong delegation and interpersonal skills, with the ability to clearly communicate expectations and explain processes.
• Effective planning and organizational skills, with the ability to manage the flow of orders and competing priorities.
• Strong attention to detail and commitment to accuracy.
• Ability to work effectively in a fast-paced environment, under pressure, and meet tight deadlines.
• Strong problem-solving and decision-making skills.
• Ability to work collaboratively with warehouse personnel, transportation providers, and other internal teams.

Benefits

BDI Team Members can expect industry leading benefits including competitive pay, exceptional variable compensation programs, health benefits, 401(k) and profit-sharing program, maternal and paternal leave programs, tuition reimbursement, referral bonuses, and many more. All in an exciting and ever-changing entrepreneurial environment.