Shipping & Receiving Staff

Micro Precision; Amherst (NH); On-site; USD 21,000 - 28,000; Part time

Job summary

Micro Precision seeks a detail-oriented shipping support specialist to assist with order updates, packaging, and customer communications. The role involves coordinating with CSRs for shipping and invoicing, maintaining records, and supporting light driving tasks for pickups and deliveries.

The ideal candidate demonstrates strong organizational and time-management skills, proactivity in claims support, and the ability to work independently in a fast-paced environment.

Qualifications

• Valid Driver's License.
• Excellent verbal and written communication skills.
• Packaging of fragile and sensitive items for shipping purposes, both small package and palletizing for freight.
• Strong organizational skills with the ability to multi-task.
• Excellent time management skills and the ability to prioritize work.
• Ability to maintain sensitive and confidential information; team player, trust-worthiness, service-oriented and can manage priorities.

Responsibilities

• Update customer orders with tracking and shipping notes for invoicing.
• Provide necessary insight into shipping to CSRs and assist with shipping claims when necessary.
• Inspect incoming and outgoing customer orders for accuracy and appropriately package equipment for transit.
• Document and update customer records based on interactions.
• Provide part-time driving support for customer equipment pickups and deliveries as needed.
• Assist customers in claims process when necessary.
• Track/inventory of customers assets in storage.
• Daily cleaning and maintenance of shipping area and equipment.
• Develop and maintain a knowledge base of the evolving products and services.

Skills

Detail oriented

Customer service

Data entry

Packaging

Organizational skills

Time management

Multi-tasking

Team player

Trustworthy

Lifting 50 lbs

Job description

About this position

Description:

Responsible for assisting, advising, directing, documenting, introducing and notifying customers of business matters.

Update customer orders with tracking and shipping notes and provide them to AR for invoicing.

Provide necessary insight into shipping to CSRs and assist with shipping claims when necessary.

• Detail Oriented
• Customer service and data entry
• Inspect incoming and outgoing customer orders for accuracy
• Appropriately package equipment for transit
• Document and update customer records based on interactions
• Provide part-time driving support for customer equipment pickups and deliveries as needed
• Assist customers in claims process when necessary
• Track/Inventory of customers assets in storage
• Daily cleaning and maintenance of shipping area and equipment
• Must be able to consistently lift, pull and push 50 lbs
• Other tasks as assigned and special projects as needed
• Develop and maintain a knowledge base of the evolving products and services

Requirements

• Valid Driver's License
• Excellent verbal and written communication skills
• Packaging of fragile and sensitive items for shipping purposes, both small package and palletizing for freight
• Strong organizational skills with the ability to multi-task
• Excellent time management skills and the ability to prioritize work
• Ability to maintain sensitive and confidential informationTeam player, Trustworthy, Service-oriented and can manage priorities

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