Shipping & Receiving Clerk

Pittsburg High School; El Segundo (CA); On-site; USD 25,000 - 34,000; Full time

Job summary

Mattel is seeking a Facilities Shipping Receiving Clerk in El Segundo, CA to support receiving, shipping, mail distribution, and reprographic services for approximately 1,800 employees. You will coordinate internal deliveries, handle high-value shipments, and ensure accuracy against packing slips and PO’s.

This role requires strong customer service, attention to detail, and the ability to work in a fast-paced corporate environment.

Qualifications

• High school diploma or GED.
• 2 years of relevant shipping/receiving experience.
• Excellent customer service and interpersonal skills.
• Strong attention to detail and accuracy.
• Good organizational and time management skills.
• Ability to manage multiple responsibilities in a fast-paced setting.
• Basic computer proficiency with Microsoft Office and web-based systems.
• Experience with shipping, receiving, mailroom or corporate services.
• Experience in a corporate office environment preferred.
• Experience using shipping systems such as UPS online portal preferred.
• Familiarity with package tracking systems and shipping documentation.
• Knowledge of workplace safety practices in loading dock environments.
• Ability to lift and carry up to 40 pounds; frequent standing/walking.

Responsibilities

• Receive, inspect, and log incoming shipments.
• Verify shipment accuracy against packing slips; report discrepancies.
• Coordinate timely internal delivery of packages.
• Handle confidential or high-value shipments.
• Prepare outgoing shipments using shipping portals.
• Generate shipping labels and provide tracking information.

Skills

Customer service

Interpersonal communication

Attention to detail

Time management

Organizational skills

Multitasking

MS Office proficiency

Shipping/receiving basics

Confidentiality awareness

Workplace safety

Physical stamina

Education

High school diploma or GED

Tools

UPS portal

Shipping systems

Microsoft Office

Job description

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The Opportunity

Mattel is currently seeking a Facilities Shipping Receiving Clerk in El Segundo, CA. who will be primarily responsible for shipping receiving and inbounding services across the corporate campus. This role ensures timely receipt and shipping of packages, product samples, and materials between designated locations while maintaining the highest standards of safety and customer service in El Segundo, CA. This position reports directly into the Associate Manager, Facilities & Corporate Services.

What Your Impact Will Be

• This position supports receiving, shipping, mail distribution, and reprographic services as needed. The Shipping Receiving Clerk plays a key role in supporting daily Corporate Services operations for approximately 1,800 employees, ensuring efficient movement of high-value materials across campus.

Shipping & Receiving Support

• Receive, inspect, and log incoming shipments including product samples, toy prototypes, office supplies, marketing materials, and corporate mail.
• Verify shipment accuracy against packing slips and purchase orders; identify and report discrepancies or damages.
• Coordinate timely internal delivery of packages.
• Handle confidential or high-value shipments with discretion and care.
• Prepare outgoing shipments using the UPS shipping portal.
• Generate shipping labels, track shipments, and provide tracking information to internal stakeholders.

Qualifications

What We’re Looking For

• High school diploma or GED.
• 2 years’ relevant experience in a fast-paced Corporate shipping receiving environment.
• Excellent customer service and interpersonal communication skills.
• Strong attention to detail and accuracy.
• Good organizational and time management skills.
• Ability to manage multiple responsibilities in a fast-paced corporate setting.
• Basic computer proficiency (Microsoft Office and web-based systems).
• Experience in shipping, receiving, mailroom operations, facilities, or corporate services support preferred.
• Experience in a corporate office environment is strongly preferred.
• Experience in using shipping systems such as UPS online portal preferred.
• Basic understanding of shipping and receiving processes.
• Familiarity with package tracking systems and shipping documentation.
• Knowledge of workplace safety practices in loading dock environments.
• Understanding of confidentiality and secure handling of corporate material
• Ability to lift and carry packages up to 40 pounds on a regular basis.
• Frequent standing, walking, bending, and reaching throughout the workday.
• Work performed in a corporate office environment, loading dock areas, and occasionally outdoors.

Additional Information

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts?

How We Work

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance‑driven company. We strive for excellence…

Our Approach to Flexible Work

This role is an in‑office role Monday‑Thursday, and work from home on Fridays. We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in‑person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award‑winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers. Mattel is an Equal Opportunity Employer where you want you to bring your authentic …

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with …

The pay range for this position is between $xx and $xx annual per hour. The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

Videos to watch

• The Culture at Mattel
• Corporate Philanthropy