Shipping & Receiving Clerk

Shelby American, Inc.; City of Binghamton (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team at a leading firm where you will play a vital role in the shipping and receiving operations. As a Shipping & Receiving Clerk, you will coordinate the flow of goods, ensuring accuracy and quality in every shipment. This position offers a blend of administrative and hands-on tasks, allowing you to engage with various departments and external partners. With a focus on teamwork and problem-solving, you will contribute to a positive work environment while developing your skills in logistics and customer service. If you thrive in a fast-paced setting and enjoy working collaboratively, this opportunity is perfect for you.

Qualifications

• Ability to manage customer service situations effectively.
• Strong problem-solving skills and analytical thinking.

Responsibilities

• Prepare and package products for outgoing shipments accurately.
• Inspect and record incoming shipments with precision.
• Operate forklift and handle materials safely.

Skills

Customer Service

Ethics

Teamwork

Analytical Skills

Problem Solving

Planning/Organizing

Adaptability

Quality Management

Interpersonal Skills

Tools

ERP System

Forklift

Job description

Description

As a key member of the warehouse team, the Shipping & Receiving Clerk is responsible for coordinating the movement of goods into and out of the facility. This role requires a combination of administrative, organizational, and physical skills. The Shipping & Receiving Clerk will work cross functionally with other departments within the organization, as well as with outside vendors, carriers, and customers.

Requirements

ESSENTIAL DUTIES and RESPONSIBILITIES:

1. Prepare, package, and label products for outgoing shipments, ensuring accuracy and quality.
2. Receive, inspect, and record all incoming shipments with precision.
3. Create product packing lists and shipping documents from ERP system.
4. Choose appropriate packaging for product based on customer requirement.
5. Check orders for accuracy before packaging and shipment.
6. Arrange transportation services as requested by customer, or determine most cost-effective method of transportation when customer preference is not provided.
7. Interact cross functionally with other departments within the plant to meet shipments or solve problems.
8. Create and provide documentation to appropriate departments for Quality purposes.
9. Notify and or deliver incoming products to appropriate departments.
10. Process and prepare documentation for all returns.
11. Material Handling – Forklift Operation. (On the job training & certification available).
12. Additional tasks or projects (not listed above) that are assigned by Supervisor or Manager.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

SKILLS & COMPETENCIES:

1. Customer Service (Internal/External) - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
2. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
3. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
4. Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
5. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
6. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives.
7. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
8. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
9. Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality, listens to others without interrupting; keeps emotions under control;