Shipping & Receiving Clerk

CentroMotion; City of Binghamton (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic warehouse team as a Shipping & Receiving Clerk, where your organizational and physical skills will shine! In this pivotal role, you will coordinate the movement of goods in and out of the facility, ensuring accuracy and quality in all shipments. You will work cross-functionally with various departments and engage with vendors and customers to ensure seamless operations. This position offers on-the-job training for forklift operation, making it an excellent opportunity for those looking to grow their skill set in a supportive environment. If you thrive in a fast-paced setting and enjoy teamwork, this role is perfect for you!

Qualifications

• Ability to manage customer service situations effectively.
• Strong problem-solving skills and analytical capabilities.

Responsibilities

• Prepare, package, and label outgoing shipments accurately.
• Receive and inspect incoming shipments with precision.
• Operate forklift and handle materials safely.

Skills

Customer Service

Ethics

Teamwork

Analytical Skills

Problem Solving

Planning/Organizing

Adaptability

Quality Management

Interpersonal Skills

Tools

ERP system

Forklift

Job description

Description

As a key member of the warehouse team, the Shipping & Receiving Clerk is responsible for coordinating the movement of goods into and out of the facility. This role requires a combination of administrative, organizational, and physical skills. The Shipping & Receiving Clerk will work cross functionally with other departments within the organization, as well as with outside vendors, carriers, and customers.

Requirements

ESSENTIAL DUTIES and RESPONSIBILITIES:

1. Prepare, package, and label products for outgoing shipments, ensuring accuracy and quality.
2. Receive, inspect, and record all incoming shipments with precision.
3. Create product packing lists and shipping documents from ERP system.
4. Choose appropriate packaging for product based on customer requirement.
5. Check orders for accuracy before packaging and shipment.
6. Arrange transportation services as requested by customer, or determine most cost-effective method of transportation when customer preference is not provided.
7. Interact cross functionally with other departments within the plant to meet shipments or solve problems.
8. Create and provide documentation to appropriate departments for Quality purposes.
9. Notify and or deliver incoming products to appropriate departments.
10. Process and prepare documentation for all returns.
11. Material Handling – Forklift Operation. (On the job training & certification available).
12. Additional tasks or projects (not listed above) that are assigned by Supervisor or Manager.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

SKILLS & COMPETENCIES:

1. Customer Service (Internal/External) - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
2. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
3. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
4. Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
5. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
6. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives.
7. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
8. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
9. Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality,