Shipping & Receiving Clerk

fedex; Billerica (MA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Tuition reimbursement

Holiday pay & PTO

Medical, dental, vision benefits

Life insurance

AD&D coverage

Disability benefits

Parental leave

Bereavement & jury duty

Job summary

FedEx Supply Chain, Inc. is seeking a Shipping and Receiving Clerk in Massachusetts to handle data entry, shipment verification, and daily inbound/outbound processes.

You will generate reports, schedule pickups, and maintain accurate records to support efficient warehouse operations. The role requires 1 year in data processing or clerical warehouse work, strong Microsoft Office skills, and a customer-service mindset.

Qualifications

• High school diploma or equivalent required.
• 1 year of data processing experience in a distribution center.
• 1 year of warehouse/clerical experience using standard practices.
• Proficiency in Windows and MS Office (Excel, Word).
• RF equipment familiarity preferred.
• Strong sense of urgency and attention to detail.
• Excellent verbal and written communication skills.
• Customer service oriented and a team player.

Responsibilities

• Perform data entry in the assigned work area.
• Coordinate and schedule pick-ups.
• Ensure timely and accurate shipment processing.
• Generate labels for daily production orders.
• Track rack audit information monthly.
• Maintain inventory and office supplies.
• Prepare custom reports from the Warehouse Management System.
• Support other departments and adhere to policies.

Skills

Attention to detail

Strong communication

Customer service oriented

Team player

Flexibility

Urgency & time management

Education

High school diploma or equivalent

Tools

Microsoft Windows

Microsoft Excel

Microsoft Word

RF equipment

Job description

Shipping and Receiving Clerk

In order to complete the required NACI background investigation and obtain the necessary credentials for building access, you will be required to present REAL-ID compliant identification document"

General Summary

The Shipping and Receiving Clerk is responsible for performing a variety of data-entry tasks, including recording and maintaining records of all incoming and outgoing shipments. This role verifies shipments against invoices or bills of lading and ensures timely and efficient completion of daily inbound and outbound processes. Responsibilities include data entry, report generation, scheduling, filing, and communication with internal and external customers. The position upholds standards of safety, accuracy, and productivity.

Primary Responsibilities

• Perform data entry functions within assigned work area.
• Execute administrative tasks within assigned work area.
• Coordinate and schedule pick-ups.
• Ensure timely and accurate shipment processing.
• Consolidate shipping in a timely and acceptable manner.
• Adhere to Vendor Routing Guide requirements.
• Support computer room functions by generating labels for daily production orders.
• Track monthly rack audit information in Maintenance Connection.
• Track recurring Material Safety Data Sheets in Maintenance Connection.
• Support Operations Analyst by generating custom reports from the Warehouse Management System for work orders.
• Perform inventory adjustment audits.
• Ensure compliance with company policies and procedures; perform other duties as assigned.
• Support may include additional data entry tasks.
• Analyze workload and communicate with other departments, business units, or transportation carriers.
• Collect, collate, and disseminate departmental data in appropriate report formats.
• Maintain appropriate levels of office supplies and manage interoffice mail distribution.

Education / Experience

• High school diploma or equivalent required.
• One (1) year of related data processing experience, ideally in a distribution center environment.
• One (1) year of experience in a warehouse/clerical role using standard practices.
• Proficiency in Microsoft Windows and Microsoft Office (Excel, Word) required.
• Familiarity with Radio Frequency (RF) equipment preferred.
• Strong sense of urgency and attention to detail.
• Flexibility in meeting deadlines.
• Excellent verbal and written communication skills.
• Customer service driven.
• Strong team player.

Physical & Cognitive Requirements (With or Without Accommodation)

• Ability to follow policies and procedures
• Ability to read, write, and interpret information
• Ability to add, subtract, multiply, and divide
• Ability to use hands to finger, handle, or feel
• Ability to sit, walk, or stand for the duration of the shift
• Must possess visual acuity to perform essential job functions
• Ability to conduct physical tasks with a full range of motion throughout the warehouse environment
• Ability to lift/carry items up to 50 pounds

Equal Opportunity Employer

FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / Spanish

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact [e-mail].

Perks and Benefits at FedEx Supply Chain (FSC)

• Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities.
• Tuition reimbursement program
• Holiday pay and accrued paid time off (Vacation and PTO)
• Medical, dental, vision, and voluntary benefits available on day one
• Basic life insurance
• Basic AD&D coverage
• Supplemental Life and Supplemental AD&D
• Short-Term and Long-Term Disability (for full-time employees after 180 days of service)
• Paid parental leave for both moms and dads
• Paid bereavement and jury duty

Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.

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