Shipping & Receiving Associate

Intelligent-Manufacturing-Solutions; Londonderry (NH); On-site; USD 25,000 - 33,000; Full time

Job summary

Intelligent-Manufacturing-Solutions seeks a Shipping & Receiving Associate to support warehouse operations, maintain inventory accuracy, and prepare shipping/receiving documentation. You will verify part numbers, quantities, and orders, process receipts in the ERP system, and coordinate with carriers to ensure timely deliveries.

Responsibilities include cycle counts, packing, labeling, and maintaining clean, organized work areas while adhering to safety and ESD guidelines.

Qualifications

• Proficiency in receiving, order picking, packing, shipping documentation, and inventory control.
• Ability to verify part numbers, quantities, purchase orders, packing slips, and shipping instructions accurately.
• Ability to enter and verify SyteLine or comparable ERP/MRP transactions and use carrier shipping systems.
• Basic Microsoft Excel, Outlook, and computer skills for routine documentation and communication.
• Strong attention to detail, organization, dependability, communication, and ability to meet daily deadlines.
• Knowledge of safe lifting, material handling, and ESD precautions where applicable.

Responsibilities

• Receive deliveries; compare incoming materials with purchase orders and packing slips; verify part numbers, quantities, and condition.
• Identify and report shortages, damage, and receiving discrepancies; coordinate inspection or quality holds as required.
• Record receipts accurately in SyteLine; label, identify, and put away materials in assigned locations.
• Pick and verify customer orders against shipping requirements, including part numbers, quantities, and packaging instructions.
• Pack and protect materials for transit; prepare packing slips, shipping labels, and other required documentation.
• Process shipments in SyteLine and carrier systems; arrange routine UPS, FedEx, and freight pickups and meet dispatch deadlines.
• Maintain accurate inventory movements and warehouse locations; report discrepancies and assist with variance research.
• Participate in cycle counts and physical inventory counts; support warehouse material movement and organization.
• Follow safe material-handling procedures, equipment authorization, and ESD precautions where applicable; keep work areas clean and orderly.
• Shift between receiving and shipping tasks as daily workload and supervisor priorities require.

Job description

Description

JOB DESCRIPTION

TITLE: Shipping & Receiving Associate

Reports To: Production Manager

Supervises: none

JOB SUMMARY

Assists with administrative and clerical tasks to facilitate warehouse operations by updating inventory records, preparing shipping and receiving documentation, and scheduling deliveries or pickups. Communicates with vendors and carriers, maintains filing systems, and tracks supply levels for warehouse materials to ensure smooth logistical operations. Supports data entry, generates routine reports, and helps the warehouse team with basic logistical or operational needs for efficient workflow and accurate recordkeeping.

COMPLEXITY & PROBLEM SOLVING

Works on assignments that are semi-routine in nature and selects best option from a set of defined procedures/solutions using common sense and experience of similar situations. Problems are typically known, defined, and readily apparent, however some issues may occasionally require fact finding to resolve. Impact will be limited, typically to the immediate team although wider impact is likely in customer-facing roles. Financial accountability is limited to awareness of costs and/or service level requirements and expectations. Works on assignments that are moderately difficult, guided by defined and documented processes. This role may also be expected to adapt solutions to other problem-related situations. Encounters problems which are varied but generally similar. Requires some fact finding in order to fully understand the issue and consider the most appropriate response. Impact varies between immediate and short term (less than one year). Scope of impact typically at the department or team level; wider impact in customer-facing roles. Financial accountability is typically confined to awareness and management of cost in relation to own work.

KEY RESPONSIBILITIES

• Receive deliveries; compare incoming materials with purchase orders and packing slips; verify part numbers, quantities, and condition
• Identify and report shortages, damage, and receiving discrepancies; coordinate inspection or quality holds as required.
• Record receipts accurately in SyteLine; label, identify, and put away materials in assigned locations.
• Pick and verify customer orders against shipping requirements, including part numbers, quantities, and packaging instructions.
• Pack and protect materials for transit; prepare packing slips, shipping labels, and other required documentation.
• Process shipments in SyteLine and carrier systems; arrange routine UPS, FedEx, and freight pickups and meet dispatch deadlines.
• Maintain accurate inventory movements and warehouse locations; report discrepancies and assist with variance research.
• Participate in cycle counts and physical inventory counts; support warehouse material movement and organization.
• Follow safe material-handling procedures, equipment authorization, and ESD precautions where applicable; keep work areas clean and orderly.
• Shift between receiving and shipping tasks as daily workload and supervisor priorities require.

Requirements

KNOWLEDGE/ SKILLS

• Working knowledge of receiving, order picking, packing, shipping documentation, and inventory control.
• Ability to verify part numbers, quantities, purchase orders, packing slips, and shipping instructions accurately.
• Ability to enter and verify SyteLine or comparable ERP/MRP transactions and use carrier shipping systems.
• Basic Microsoft Excel, Outlook, and computer skills for routine documentation and communication.
• Strong attention to detail, organization, dependability, communication, and ability to meet daily deadlines.
• Knowledge of safe lifting, material handling, and ESD precautions where applicable.

EDUCATION/ EXPERIENCE

• High school diploma or GED required.
• 2 years previous shipping, receiving, warehouse, or manufacturing experience preferred.
• SyteLine or similar ERP experience and familiarity with UPS, FedEx, and freight shipping systems preferred.
• Forklift or pallet jack experience preferred; operation only when trained and authorized.
• Experience with electronics, ESD-sensitive components, or SMT inventory is a plus.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.