Shipping & Quality Supervisor (Window Ops)

Texas Pipe And Supply Company; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Texas Pipe And Supply Company seeks an Entry Level Customer Service Window Supervisor to oversee day-to-day shipping operations in Houston, TX. You will supervise Final Inspectors, manage check-in/out of trucks, and ensure accurate order processing while coordinating with Sales, Yard Operations, Quality Control, and Logistics.

Responsibilities include supervising staff, ensuring QMS compliance, maintaining records, and training team members to improve accuracy and efficiency.

Qualifications

• High school diploma or GED required; supervisory or logistics training preferred.
• Minimum 2 years of experience in shipping/receiving, logistics, or quality control (supervisory experience preferred).
• Strong leadership and team management skills, with supervisory experience a plus.
• Excellent communication and organizational skills.
• Proficient in MS Word, Excel, and Outlook.
• Bilingual English/Spanish preferred.

Responsibilities

• Leads and directs shipping clerks and Final Inspectors to meet company standards for accuracy and quality.
• Supervises Final Inspectors to verify outgoing materials meet specifications before shipment.
• Coordinates communication between inspection staff, loading teams, and sales representatives to maintain workflow and order accuracy.
• Manages and monitors the truck check-in screen and shipping schedule for accuracy.
• Reviews and approves changes to checked-in orders and notifies loading supervisor and sales of updates or issues.
• Coordinates with Sales regarding order priorities, expedited requests, and removals from the check-in system.
• Oversees documentation including packing lists, delivery tickets, and driver sign-outs for accuracy.
• Ensures compliance with Quality Management System (QMS) standards and safety procedures.
• Maintains a clean, safe work environment and enforces PPE usage.
• Provides training and mentorship to shipping clerks and Final Inspectors.
• Supports continuous improvement initiatives to identify inefficiencies.

Skills

Leadership

Shipping/Receiving

Communication

Problem solving

Team management

Quality control

Safety

Bilingual English/Spanish

Education

High school diploma or GED

Tools

MS Word

MS Excel

Outlook

Job description

Texas Pipe And Supply Company seeks an Entry Level Customer Service Window Supervisor to oversee day-to-day shipping operations in Houston, TX. You will supervise Final Inspectors, manage check-in/out of trucks, and ensure accurate order processing while coordinating with Sales, Yard Operations, Quality Control, and Logistics.

Responsibilities include supervising staff, ensuring QMS compliance, maintaining records, and training team members to improve accuracy and efficiency.