Shipping Operations Manager - Lead Multi-Shift Warehouse

Ferguson Enterprises, LLC; Del Valle (CA); On-site; USD 48,000 - 106,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

401(k) with company match

Job summary

Ferguson Enterprises, LLC in Del Valle, CA is seeking a Shipping Manager to lead daily shipping operations across multiple shifts. You will supervise outbound shipments, ensure accurate documentation, and coach a team of hourly associates and a second-shift supervisor.

The role requires 3–5+ years of management experience in distribution, proficiency with WMS/LMS, and strong leadership and communication skills. A focus on safety, process improvement, and meeting deadlines is essential.

Qualifications

• 3–5+ years of management experience in a supply chain, warehouse, distribution, or logistics environment.
• Proven experience leading teams in a high-volume shipping or distribution operation.
• WMS and LMS experience strongly preferred.
• Understanding of OSHA regulations and warehouse safety practices.
• Strong interpersonal and leadership skills with the ability to motivate and develop associates.
• Excellent organizational skills with the ability to manage multiple priorities and meet deadlines.
• Strong communication and problem-solving abilities.
• Proficiency with Microsoft Office and warehouse management technology.

Responsibilities

• Lead all aspects of daily shipping operations.
• Supervise and coordinate outbound shipments to ensure accuracy and timeliness of both product and documentation.
• Ensure warehouse space is utilized effectively and maintained in a clean, organized, and safe manner.
• Mentor and develop team members on proper shipping procedures and best practices.
• Communicate with shipping clerks, headquarters, and drivers regarding shipment status and schedule changes.
• Research and resolve issues involving purchase orders, shipping documents, and freight discrepancies.
• Ensure all shipping documentation, freight claims, and correspondence are completed accurately and in a timely manner.
• Promote safe work practices and proactively address safety concerns.
• Establish and communicate performance expectations for associates.
• Lead continuous improvement initiatives to enhance efficiency and productivity.
• Conduct coaching, counseling, performance reviews, and employee development activities.
• Partner in the recruitment, selection, and onboarding of new associates.
• Provide leadership, coaching, and performance management for a team of hourly associates and a second-shift supervisor.
• Participate in regular communication and meetings of branch leadership to coordinate activities across shifts and support overall operational goals.

Skills

Leadership

Shipping ops

Inventory control

WMS/LMS

Tools

WMS

LMS

Job description

Ferguson Enterprises, LLC in Del Valle, CA is seeking a Shipping Manager to lead daily shipping operations across multiple shifts. You will supervise outbound shipments, ensure accurate documentation, and coach a team of hourly associates and a second-shift supervisor.

The role requires 3–5+ years of management experience in distribution, proficiency with WMS/LMS, and strong leadership and communication skills. A focus on safety, process improvement, and meeting deadlines is essential.