Shipping Operations Manager

Shepherd Electric Supply; Sterling (VA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

401(k) with employer match

Paid vacation and personal time

Stability and long-term history

Job summary

Shepherd Electric Supply in Sterling, VA is seeking a Shipping Department Manager to lead a 20-person team in a 100,000-square-foot DC. You will own outbound fulfillment, ensure accurate documentation, and coordinate with dispatch and sales to keep deliveries on time.

This role emphasizes disciplined operations, safety, and continuous improvement. You will develop leads, manage timecards, and partner with branch operations across Southern Maryland, DC suburbs, and Northern Virginia to meet

Qualifications

• High school diploma or equivalent required
• 5+ years of warehouse management experience, preferably in a shipping, fulfillment, or distribution environment
• Experience managing teams of 15 or more in a fast- paced distribution or wholesale setting
• Familiarity with Southern and Western Maryland, Washington DC suburbs, and Northern Virginia delivery area preferred
• Proficiency with Microsoft Excel and Outlook; familiarity with warehouse management systems
• Forklift, pallet jack, and reach truck certification required or ability to obtain through onsite training
• Strong verbal and written communication skills - comfortable coordinating across sales, dispatch, and branch teams
• Ability to lift up to 60 lbs. regularly and perform the physical requirements of the role
• Valid driver’s license required
• Willingness to cover alternate shifts when operational needs require it
• Electrical product knowledge is a plus
• Ability to successfully complete pre-employment screening requirements

Responsibilities

• Select, onboard, and develop a 20-person shipping team - including leads - so the function executes without depending on heroics
• Coach and hold team members accountable through direct, consistent feedback
• Manage timecards, performance evaluations, and day-to-day accountability with consistency and fairness
• Delegate clearly, follow up on completion, and build a crew that holds itself to a standard
• Escalate performance or conduct concerns to the Operations Manager promptly and without delay
• Develop leads so the shipping function has depth and continuity across all shifts
• Oversee inbound receiving processes as needed - ensuring freight is received accurately and exceptions are documented before product enters inventory
• Coordinate with dispatch and drivers to ensure on-time, accurate outbound delivery
• Maintain safe, organized shipping operations - staging areas clear, equipment functional, hazards addressed

Skills

Leadership

Team management

Communication

Attention to detail

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Excel

Outlook

Warehouse management systems

Job description

Shepherd Electric Supply in Sterling, VA is seeking a Shipping Department Manager to lead a 20-person team in a 100,000-square-foot DC. You will own outbound fulfillment, ensure accurate documentation, and coordinate with dispatch and sales to keep deliveries on time.

This role emphasizes disciplined operations, safety, and continuous improvement. You will develop leads, manage timecards, and partner with branch operations across Southern Maryland, DC suburbs, and Northern Virginia to meet