Shipping Operations Lead (Quality & Compliance)

Pro-Active Engineering; Town of Sun Prairie (WI); On-site; USD 52,000 - 75,000; Full time

Job summary

Pro-Active Engineering seeks a Shipping Coordinator Lead to oversee hands-on packaging and shipping activities, ensuring accuracy and compliance with defined standards. The role combines expert operational execution with supervisory oversight, fostering team culture and quality processes.

You will administer precise record-keeping for traceability, manage non-conforming materials, and coordinate RMAs with Supply Chain and Quality teams.

Qualifications

• Hands-on shipping and packaging operations experience.
• Ability to ensure compliance with industry regulations and internal policies.
• Proven leadership and team-culture development skills.
• Strong record-keeping and traceability practices.

Responsibilities

• Oversee packaging and shipping operations to ensure accuracy and condition of shipments.
• Generate shipping labels, bills of lading, and packing slips; complete required paperwork.
• Coordinate material pickups and shipments; assist with loading/unloading delivery vehicles.
• Process customer and supplier RMAs in collaboration with Supply Chain and Quality teams.
• Maintain clean, organized, and safe packaging/shipping area; manage inventory cycle counts.

Skills

Shipping coordination

Team leadership

Quality compliance

Record keeping

Inventory control

RMA processing

Job description

JOB REQUIREMENTS: Pro-Active Engineering is seeking a Shipping

Coordinator Lead. This is a hands-on role and performs packaging and

shipping activities to ensure accuracy, completeness and condition of

shipments in accordance with defined policy standards, established

procedures and regulations. Combines expert-level operational execution

with direct supervisory oversight, team culture development, and

High-level Quality Compliance Management. Essential Functions Administer

accurate record keeping to ensure required traceability, precision

and/or evidence that each material handling operation is documented and

transaction history is reliably maintained. Ensure all material is

properly packaged and maintained in accordance of defined manufacturer

specifications, industry regulation(s) and company standards, (ESD

handling, vacuum seal, moisture control, etc.). Perform and accurately

record inventory cycle count results, as needed. Maintain Packaging /

Shipping area in a clean, organized, and safe manner in accordance with

defined standards and policies being sure to properly dispose any

unnecessary debris, clutter, and product recycling. Handle and Route

Non-Conforming Materials (NCM) in accordance with established procedures

and practices. Process customer and supplier material return

authorizations\' (RMAs) with the cooperation and coordination of Supply

Chain and Quality department representatives. Prepare and package

material shipments with required certification paperwork in accordance

with established procedures, policies and industry regulations. Perform

outgoing shipment activities to validate and ensure accuracy, compliance

and condition of material shipments are in accordance with industry and

regulatory standards and adheres to established work processes,

instructions and defined systems practices. Generate shipping labels,

bills of lading, and packing slips, with appropriate shipping

information and complete appropriate paperwork. Assist with loading and

unloading delivery vehicles; to include lifting and stocking material in

appropriate areas throughout the Materials area. Coordinate and schedule

material pick-ups and shipments in an effective and timely manner.

Promptly communicate delivery exceptions to pertinent functional

personnel. Provide ongoing process review and suggestions for

improvement. Monitor and request shipping supplies including boxes,

bags, and bubble wrap, etc. Team Leadership: Supervises direct reports,

approves timecards, and assists with hiring and talent acquisition

Training & Culture: Audits team skill levels, delivers targeted training

and monitors group participation to improve\... For full info follow

application link. Pro-Active Engineering is an equal opportunity

employer. All qualified applicants will receive consideration for

employment without regard to race, color, religion, sex, sexual

orientation, gender identity, national origin, age, disability, or any

other category protected by law. \*\*\*\*\* APPLICATION INSTRUCTIONS:

Apply Online: ipc.us/t/B9D552193FA3429C