Shipping Manager

Fiberon; New London (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

Fiberon in New London, North Carolina, is seeking a Warehouse Supervisor to oversee shipping and receiving operations. The role demands strong leadership skills, efficiency in managing warehouse tasks, and effective communication with teams.

Candidates should possess a relevant associate’s degree and have at least 3-5 years of supervisory experience in a warehouse setting. Proficiency in ERP/WMS and Excel is important for this position.

Qualifications

• Experience in a growing/changing warehouse environment required.
• Supervisory experience of 3-5 years mandatory.
• Ability to establish key performance metrics and goals.

Responsibilities

• Supervises shipping/receiving and parcel/pick & pack employees.
• Communicates effectively with customers and service teams.
• Implements policies and procedures to improve processes.

Skills

Effective communication

Team building

Organizational skills

Conflict management

Time management

Education

Associates Degree; Bachelor's Degree preferred

3-5 years warehouse/shipping/manufacturing experience

ERP/WMS experience

1-2 years experience in a LTL/parcel/pick & pack environment

Tools

Excel

Job description

A leader in quality and innovation, Fiberon manufactures composite decking, deck railing and fencing products for residential and commercial applications, available through a national network of contractors, home improvement specialty retailers and building product dealers. Learn more about our company, our commitment to sustainability and what others are saying about Fiberon.

Job Description

Job Summary:

Supervises shipping/receiving and parcel/pick & pack employees in a growing/changing warehouse environment. Plans and assigns work tasks and responsibilities. Implements, modifies and develops policies and procedures. Recommends and implements change to improve warehouse and shipping conditions; efficiency, overall performance. Typical staff size is 12-16 employees, oversees 1st and 2nd shift employees.

Primary Duties and Responsibilities:

Responsibilities include, but not limited to the following:

• Effectively communicates with transportation and customer service to meet the expectations of Fiberon’s customers.
• Builds and ensures effective employee relations, building team unity, providing coaching and member development
• Makes employment decisions and works through employee issues following proper management and HR department protocols
• Balances safety, quality and productivity goals to meet customer expectations
• Leads by example to initiate change
• Contributes to continuous improvement projects within the shipping and warehouse operations
• Assists with updating Standard Operating Procedures
• Assists with achieving daily shipping/receiving expectations and accurately reporting results
• Participates in and actively support facility safety systems
• Understands and utilizes the Quality Assurance system
• Provides leadership and manages department priorities
• Improves working conditions (safety, quality, productivity, cost)
• Works to build subordinates knowledge, skills and capabilities
• Other duties may be assigned

Qualifications

Education/Experience:

• Associates Degree; Bachelor’s Degree preferred
• 3-5 years warehouse/shipping/manufacturing experience; advanced lean manufacturing experience a plus
• ERP/WMS experience is required; intermediate to advanced Excel skills preferred
• 1-2 years experience in a LTL/parcel/pick & pack environment preferred; experience in an e-commerce and/or special order environment a plus
• 3-5 years previous supervisory experienced required

Required Knowledge, Skills, and Abilities:

• Ability to see and implement opportunities for continuous improvement within the shipping/warehouse department
• Team Building and Effective Communications skills a must
• Good Organizational and Time Management skills required
• Ability to observe and establish key performance metrics and goals for employees within the shipping/warehouse department
• Effective and proven people skills
• Strengths in conflict management and problem solving
• The ability to multitask, delegate and direct subordinates under pressure to achieve desired results
• Ability to analyze and make improvements to cross-functional processes utilizing skills in team building, effective communications, and project management

Additional Responsibilities

• Ability to work overtime, holidays, and weekends as scheduled

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel and reach with hands and arms
• The employee is occasionally required to walk; sit; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 45 pounds
• The employee must possess manual agility and the ability to maintain a constant quick pace is required
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this Job, the employee is exposed to hot, wet or humid conditions as well as cold
• The Warehouse area has high Forklift traffic and one must be constantly aware of surroundings at all times
• The noise level in the work environment is usually moderate

Additional Information

Fiberon is an Equal Opportunity Employer